15 customisable OKR examples for It Analyst

What are It Analyst OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for It Analyst to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own It Analyst OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable It Analyst OKRs examples

You'll find below a list of Objectives and Key Results templates for It Analyst. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

1. OKR to seamless integration and deployment of Productiv SaaS application

  • ObjectiveSeamless integration and deployment of Productiv SaaS application
  • Key ResultIdentify and reduce shadow IT instances by 25% using the Productiv app
  • TaskAssemble team to identify current shadow IT instances
  • TaskEstablish plan to reduce shadow IT by 25%
  • TaskUtilize Productiv app for IT management analysis
  • Key ResultValidate Productiv SaaS's compatibility with our systems by the end of week 1
  • TaskExecute a small-scale compatibility test using Productiv SaaS
  • TaskIdentify our system's requirements and Productiv SaaS's specifications
  • TaskAnalyze test results and articulate findings
  • Key ResultSuccessfully train 90% of the IT team on managing the Productiv SaaS application
  • TaskIdentify key features in the Productiv SaaS application for training focus
  • TaskDevelop comprehensive training program for IT team members
  • TaskMonitor and evaluate training progress and effectiveness

2. OKR to enhance IT Helpdesk Support and Data Analysis for IT Projects

  • ObjectiveEnhance IT Helpdesk Support and Data Analysis for IT Projects
  • Key ResultIncrease Helpdesk Support resolution rate by 20%
  • TaskEstablish clear escalation procedures
  • TaskIntegrate efficient problem resolution software
  • TaskImplement advanced training for helpdesk support staff
  • Key ResultReduce IT project completion time by 15% through improved data analysis
  • TaskRegularly review and improve data analysis processes
  • TaskTrain IT personnel in optimized data analysis methods
  • TaskImplement advanced data analysis tools for efficient project handling
  • Key ResultComplete data analysis for 2 major IT projects
  • TaskGather and organize all necessary data for both IT projects
  • TaskAnalyze collected data and identify key points
  • TaskCompile and summarize the data analysis results

3. OKR to successfully migrate to GitLab

  • ObjectiveSuccessfully migrate to GitLab
  • Key ResultComplete migration plan and timeline, including a step-by-step guide for all teams
  • TaskDevelop a detailed timeline with specific milestones and accountable team members
  • TaskCreate a comprehensive step-by-step guide outlining the migration process for all involved teams
  • TaskConduct a thorough analysis and assessment of all existing systems and data
  • TaskCollaborate with relevant teams to identify potential roadblocks and ensure seamless transition
  • Key ResultMigrate 100% of the code repositories and branches from the current system to GitLab
  • Key ResultEnsure all team members are trained and proficient in using GitLab for version control
  • TaskAssign mentors to assist team members in mastering GitLab version control
  • TaskRegularly assess and evaluate team members' proficiency in GitLab usage
  • TaskConduct comprehensive GitLab training for all team members
  • TaskProvide ongoing support and resources to enhance proficiency in GitLab
  • Key ResultAchieve 100% uptime and stability on GitLab platform throughout the migration process
  • TaskCollaborate with the migration team to establish effective communication channels and address concerns promptly
  • TaskConduct thorough testing of the GitLab platform for any potential issues or vulnerabilities
  • TaskPerform regular backups and monitor system logs to proactively identify and address any disruptions
  • TaskImplement redundant systems and failover mechanisms to ensure continuous availability

4. OKR to implement a comprehensive, reliable backup system

  • ObjectiveImplement a comprehensive, reliable backup system
  • Key ResultIncrease redundant storage capacity by 50% to accommodate backups
  • TaskEvaluate current storage capacity and needs for backup
  • TaskPurchase additional storage equipment for expansion
  • TaskAllocate and configure new storage for backups
  • Key ResultReduce data restoration times by 20% post backup system optimization
  • TaskUtilize robust, efficient data backup solutions
  • TaskUpgrade hardware to improve restoration speeds
  • TaskImplement scheduled system-wide backup procedures
  • Key ResultImplement weekly automatic backups to ensure regular data protection
  • TaskChoose an automated backup software suitable for your needs
  • TaskMonitor regular backup reports for any errors
  • TaskSchedule weekly backup sessions

5. OKR to ensure up-to-date server infrastructure

  • ObjectiveEnsure up-to-date server infrastructure
  • Key ResultAchieve 100% completion of server vulnerability patches
  • TaskDevelop or source needed patches
  • TaskIdentify all existing server vulnerabilities
  • TaskImplement patches on all servers
  • Key ResultIncrease automated update success rate to 98%
  • TaskMonitor and analyze failed updates for improvements
  • TaskEnhance testing procedures for all automated updates
  • TaskImprove error handling mechanisms in the automation code
  • Key ResultDecrease server down-time during updates by 30%
  • TaskUtilize rolling updates to minimize interruption
  • TaskImplement automated backup and recovery systems
  • TaskEnhance predictive maintenance capabilities

6. OKR to implement and maintain a comprehensive data protection program

  • ObjectiveStrengthen data protection program
  • Key ResultEnsure compliance with relevant data protection laws and regulations
  • TaskRegularly review and update data protection practices
  • TaskDevelop and implement policies and procedures for compliance
  • TaskIdentify all applicable data protection regulations
  • TaskTrain employees on data protection laws and regulations
  • Key ResultConduct a thorough risk assessment and mitigation plan
  • Taskcreate contingency plan
  • Taskdevelop mitigation strategies
  • Taskassess likelihood and impact
  • Taskidentify potential risks
  • Key ResultImplement regular employee training and awareness programs
  • TaskSchedule regular training sessions
  • TaskIdentify training needs and design a program
  • TaskEvaluate program effectiveness and make necessary improvements
  • TaskEncourage employee participation and reward progress
  • Key ResultRegularly review and update data protection policies and procedures
  • TaskTrain employees on updated policies and procedures
  • TaskDocument all data protection policies and procedures
  • TaskRegularly audit adherence to policies and procedures
  • TaskAssign responsibility for policy and procedure review and updates

7. OKR to strengthen cybersecurity to reduce incidents by 50%

  • ObjectiveImprove cybersecurity to minimize incidents
  • Key ResultCreate and test updated incident response and disaster recovery procedures
  • TaskDevelop and document updated incident response and disaster recovery plans
  • TaskIdentify stakeholders and their roles in incident response and disaster recovery
  • TaskTrain employees on updated procedures and conduct mock drills
  • TaskEvaluate effectiveness of updated procedures and make necessary adjustments
  • Key ResultIncrease the number of cybersecurity training sessions attended by employees
  • TaskRegularly communicate the importance of cybersecurity to employees
  • TaskDevelop engaging cybersecurity training content
  • TaskOffer incentives for attending cybersecurity training sessions
  • TaskImplement mandatory cybersecurity training for all employees
  • Key ResultConduct two external security audits to identify vulnerabilities
  • TaskReview and implement audit findings
  • TaskMonitor security vulnerabilities and take appropriate actions
  • TaskShare relevant security information
  • TaskHire third-party audit firms
  • Key ResultImplement two-factor authentication for high-risk data access
  • TaskImplement authentication for high-risk data
  • TaskChoose two-factor authentication method
  • TaskTrain employees on new authentication method
  • TaskTest and monitor authentication effectiveness

8. OKR to enhance productivity of IT Service Desk Analysts and maintain SLAs

  • ObjectiveEnhance productivity of IT Service Desk Analysts and maintain SLAs
  • Key ResultReduce weekly outstanding tickets by 20%
  • TaskIncrease feedback and training to improve first-call resolution rates
  • TaskPrioritize resolution of high-priority and oldest tickets first
  • TaskImplement an automated reminder system for unresolved tickets
  • Key ResultDecrease the average ticket resolution time by 15%
  • TaskEstablish escalation protocols for complex tickets
  • TaskImplement advanced ticket resolution training for customer service staff
  • TaskInvest in technological software to automate ticket resolution
  • Key ResultIncrease customer satisfaction rate to 90%
  • TaskEnhance customer service training for staff
  • TaskImplement customer feedback surveys to identify areas requiring improvement
  • TaskCreate effective customer loyalty programs

9. OKR to automate IT processes for increased efficiency

  • ObjectiveStreamline IT processes for optimal productivity
  • Key ResultImplement a comprehensive IT management system to track incidents and resolve them
  • Key ResultIncrease customer satisfaction by 20% through faster resolution of IT issues
  • Key ResultAutomate 80% of repetitive tasks across all IT departments
  • Key ResultReduce mean time to resolve IT issues by 50% through process automation

10. OKR to implement robust data backup and recovery

  • ObjectiveEnsure reliable data backup and recovery
  • Key ResultImplement offsite backup and test disaster recovery procedures
  • Key ResultIncrease backup frequency and reduce recovery time
  • Key ResultTrain staff on backup best practices and conduct regular audits
  • Key ResultImprove documentation and communication around backup processes

11. OKR to enhance system analysis capabilities and boost personal development

  • ObjectiveEnhance system analysis capabilities and boost personal development
  • Key ResultComplete two industry-recognized system analyst certifications
  • TaskResearch and select two industry-recognized system analyst certifications
  • TaskComplete coursework and pass certification exams
  • TaskEnroll in required courses or programs for chosen certifications
  • Key ResultMentor two junior system analysts, improving department efficiency by 15%
  • TaskEvaluate junior analysts' current performance and identify areas of improvement
  • TaskTrack and measure efficiency improvements regularly
  • TaskImplement weekly mentoring and training sessions for junior analysts
  • Key ResultImplement three innovative solutions for existing IT system issues
  • TaskResearch innovative solutions resolving identified problems
  • TaskApply the discovered solutions to enhance system operation
  • TaskIdentify three major issues within the current IT system

12. OKR to implement automation for recurring journal entries

  • ObjectiveImplement automation for recurring journal entries
  • Key ResultChoose and onboard an automation software/tool by end of the first month
  • TaskPurchase and install the selected software
  • TaskConduct initial setup and staff training
  • TaskResearch and select a suitable automation tool
  • Key ResultMigrate 50% of recurring entries to the automation system by the second month
  • TaskImplement necessary changes for automation integration
  • TaskAchieve 50% automation of recurring entries
  • TaskIdentify recurring entries eligible for automation
  • Key ResultAchieve 100% accurate automation for all recurring entries by the end of the quarter
  • TaskIdentify all processes involved in managing recurring entries
  • TaskRegularly audit and refine automation system
  • TaskImplement automation software tailored to those processes

13. OKR to streamline the accounting close process

  • ObjectiveStreamline the accounting close process
  • Key ResultImplement automated accounting software with 100% staff adoption
  • TaskMonitor staff adoption, offer ongoing support
  • TaskSelect user-friendly, comprehensive accounting software
  • TaskTrain staff thoroughly on software usage
  • Key ResultDecrease the monthly closing cycle time by 30%
  • TaskStreamline data collection and management processes
  • TaskImplement automated financial systems for swift transaction processing
  • TaskRegularly review and improve workflow efficiency
  • Key ResultEliminate 50% of identified bottlenecks in the closing process
  • TaskImplement solutions to remove identified bottlenecks
  • TaskIdentify excessive processes contributing to bottlenecks
  • TaskReview and analyze current closing process parameters

14. OKR to improve effectiveness of sales promotion forecasting

  • ObjectiveImprove effectiveness of sales promotion forecasting
  • Key ResultIncrease forecasting accuracy by 20% through enhanced data analysis techniques
  • TaskConduct regular data quality checks to ensure accuracy
  • TaskTrain staff on enhanced data analysis techniques
  • TaskImplement advanced statistical models for better forecasting precision
  • Key ResultReduce forecasting errors by 15% to enhance sales promotion planning outcomes
  • TaskUse AI tools for accurate sales prediction
  • TaskContinuously train staff on forecasting models
  • TaskImplement a proactive inventory management system
  • Key ResultImplement a new promotion planning software to boost efficiency by 30%
  • TaskTrain staff members to use the new software effectively
  • TaskInitiate software implementation across all relevant departments
  • TaskIdentify ideal promotion planning software that suits business needs

15. OKR to become a computer security expert

  • ObjectiveBecome a computer security expert
  • Key ResultSuccessfully pass the Certified Ethical Hacker (CEH) exam with a score of 80% or higher
  • Key ResultDevelop and execute a comprehensive security project, receiving positive feedback from industry experts
  • TaskCollaborate with industry experts to gather insights and recommendations for improving security measures
  • TaskRegularly monitor and evaluate the effectiveness of implemented security measures to ensure ongoing protection
  • TaskDevelop and implement robust security protocols and controls across all systems and processes
  • TaskConduct a thorough assessment of current security vulnerabilities and risks
  • Key ResultComplete at least two online courses on computer security, scoring above 90% in each
  • TaskEnsure mastery of course materials and aim to score above 90% in assessments
  • TaskDevote dedicated hours per week to studying and completing the online courses
  • TaskResearch and identify two reputable online courses for computer security
  • TaskEnroll in the selected online courses on computer security
  • Key ResultImplement and manage effective security measures on personal computer resulting in zero malware incidents
  • TaskInstall a reliable antivirus software program on the personal computer
  • TaskEnable automatic software updates for the operating system and all installed applications
  • TaskAvoid clicking on suspicious links or downloading files from untrustworthy sources
  • TaskRegularly update the antivirus software to ensure the latest protection against malware

Best practices for managing your It Analyst OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Best way to track your It Analyst OKRs

Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More It Analyst OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

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