15 customisable OKR examples for Operation Team

What are Operation Team OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.

We've tailored a list of OKRs examples for Operation Team to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Operation Team OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable Operation Team OKRs examples

We've added many examples of Operation Team Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

1. OKR to improve team effectiveness in running operations

  • ObjectiveImprove team effectiveness in running operations
  • Key ResultEnhance team efficiency by reducing average response time to customer inquiries by 25%
  • TaskStreamline internal processes and workflows to minimize response time and avoid unnecessary delays
  • TaskImplement automated email templates for quick and standardized responses to customer inquiries
  • TaskProvide regular training sessions on effective communication and problem-solving techniques
  • TaskImplement a ticketing system to track and prioritize customer inquiries for faster resolution
  • Key ResultIncrease team productivity by 15% through improved task management and delegation
  • TaskDefine clear goals and deadlines for each team member to improve task prioritization
  • TaskConduct regular feedback sessions to address challenges and provide support in task management
  • TaskProvide training on effective delegation strategies to enhance productivity within the team
  • TaskImplement a centralized task management system for better tracking and collaboration
  • Key ResultImprove team collaboration by achieving a 30% increase in cross-functional communication and information sharing
  • TaskProvide training sessions on effective communication and active listening skills for team members
  • TaskEncourage knowledge sharing and collaboration through a central online platform or shared documents
  • TaskFacilitate cross-functional team building activities to strengthen relationships and promote communication
  • TaskImplement regular team meetings to discuss projects, share updates, and address challenges
  • Key ResultReduce operational errors by 20% through enhanced documentation and quality control

2. OKR to establish and launch an AI team for OTA operations

  • ObjectiveEstablish and launch an AI team for OTA operations
  • Key ResultRecruit 5 skilled AI professionals by the end of the quarter
  • TaskPost targeted job listings across tech industry platforms
  • TaskConduct rigorous interviews and skill assessments
  • TaskOutline specific qualifications necessary in ideal candidates
  • Key ResultDemo a pilot version of the AI solution to stakeholders
  • TaskArrange a demo meeting with all key stakeholders
  • TaskPrepare a comprehensive presentation of the AI solution's capabilities
  • TaskCollect and analyze feedback post-demonstration
  • Key ResultIdentify and initiate at least 1 AI project relevant to OTA industry
  • TaskPropose a relevant, feasible AI project
  • TaskStart initial project planning and development
  • TaskIdentify areas where AI could improve OTA industry operations

3. OKR to achieve significant reduction in operations cost

  • ObjectiveAchieve significant reduction in operations cost
  • Key ResultDecrease monthly overhead expenses by at least 10%
  • TaskIdentify and eliminate unnecessary services or subscriptions
  • TaskNegotiate lower costs with vendors or suppliers
  • TaskImplement energy-efficient practices in office operations
  • Key ResultProcure 20% of materials from lower-cost suppliers without compromising quality
  • TaskTransition 20% of orders to selected suppliers
  • TaskConduct sample tests to ensure material quality
  • TaskIdentify potential lower-cost suppliers with high-quality materials
  • Key ResultImplement automation in 3 operations processes to save labor cost
  • TaskIdentify 3 operations processes suitable for automation
  • TaskResearch and select suitable automation software
  • TaskTrain staff on new automation tools

4. OKR to implement a proficient live operations team for streaming events on Netflix

  • ObjectiveImplement a proficient live operations team for streaming events on Netflix
  • Key ResultAchieve a viewer satisfaction score of 8/10 or greater for every streamed event
  • TaskProvide easy-to-access support for technical issues
  • TaskGather and respond to viewer feedback effectively
  • TaskRegularly test and improve streaming quality and speed
  • Key ResultRecruit and train 5 dedicated team members skilled in live operations by end of quarter
  • TaskDesign and implement a comprehensive training program
  • TaskAdvertise roles on relevant job platforms
  • TaskIdentify necessary skills for live operations team members
  • Key ResultSuccessfully execute 3 high profile live streaming events without technical glitches
  • TaskHire expert technicians for uninterrupted live streaming
  • TaskSchedule rigorous rehearsals before the actual streaming events
  • TaskProcure high-quality streaming equipment

5. OKR to enhance profitable performance of the finance team

  • ObjectiveEnhance profitable performance of the finance team
  • Key ResultImprove the ROI (Return on Investment) by 10% on all key business initiatives
  • TaskIncrease upselling and cross-selling efforts across channels
  • TaskIdentify and eliminate inefficient processes or expenditures
  • TaskImplement tracking metrics to optimize marketing campaigns
  • Key ResultIncrease total revenue by 15% in operational areas
  • TaskInitiate strategies for customer retention and acquisition
  • TaskEnhance product/service offerings to drive sales
  • TaskImplement efficiency measures to reduce operational costs
  • Key ResultCut financial inefficiencies and wastage by 20%
  • TaskImplement stricter budget control measures
  • TaskConduct thorough assessments to find wasteful spending
  • TaskTrain employees on cost efficiency strategies

6. OKR to successfully optimize a contract operations project

  • ObjectiveSuccessfully optimize a contract operations project
  • Key ResultImplement optimizations in top-priority area and achieve 20% efficiency increase
  • TaskMonitor and ensure 20% efficiency increase
  • TaskDevelop and implement efficiency improvement strategies
  • TaskIdentify top-priority area requiring optimization
  • Key ResultIdentify and prioritize 5 potential areas for improvement by end of Week 3
  • TaskRank the areas based on urgency and potential impact
  • TaskIdentify 5 areas in need of improvement within the operations
  • TaskAnalyze the importance and impact of each area
  • Key ResultDocument the optimization process with insights to guide future projects
  • TaskCreate a guide based on insights for future projects
  • TaskAnalyze and record insights gained from the optimization
  • TaskDocument all steps taken during process optimization

7. OKR to establish efficient global operational setup

  • ObjectiveEstablish efficient global operational setup
  • Key ResultDecrease global operational inefficiencies by 30%
  • TaskConduct a thorough audit of current operational practices
  • TaskImplement advanced automation and AI solutions
  • TaskDevelop and execute comprehensive staff training programs
  • Key ResultImplement operational processes in 3 new international locations
  • TaskRegularly review and adjust processes as needed
  • TaskIdentify specific operational processes necessary for each location
  • TaskTrain local staff on implementing these processes
  • Key ResultIncrease global staff operational training completion rate by 50%
  • TaskOffer incentives for completing staff operational training
  • TaskSimplify the training process to improve user engagement
  • TaskImplement mandatory participation in operational training programs

8. OKR to successfully relaunch company with enhanced global trust and operational stability

  • ObjectiveSuccessfully relaunch company with enhanced global trust and operational stability
  • Key ResultAchieve a 25% increase in positive customer feedback scores on trustworthiness
  • TaskRegularly update customers about product enhancements
  • TaskDevelop a prompt and reliable customer service team
  • TaskImplement rigorous transparency and honesty policies
  • Key ResultStreamline operational processes achieving a 15% reduction in production delays/issues
  • TaskRegularly review and optimize workflow procedures
  • TaskTrain employees on efficiency practices
  • TaskImplement new automation technologies in production
  • Key ResultLaunch marketing campaign in 3 new global markets to promote relaunched company
  • TaskDevelop region-specific marketing materials
  • TaskIdentify target audiences within three new global markets
  • TaskEstablish distribution channels for marketing campaign

9. OKR to enhance precision and productivity of tax and accounting operations

  • ObjectiveEnhance precision and productivity of tax and accounting operations
  • Key ResultReduce bookkeeping errors by 20% through the introduction of automation software
  • TaskTrain employees to use the new software efficiently
  • TaskResearch and select suitable bookkeeping automation software
  • TaskImplement chosen automation system into daily operations
  • Key ResultCondense tax computation time by 30% via process optimization
  • TaskImplement efficient tax software to streamline computations
  • TaskRegularly update tax computation best practices
  • TaskAllocate more resources to data compilation
  • Key ResultAchieve 15% rise in overall productivity by training staff in new methodologies
  • TaskIdentify relevant training programs for new methodologies
  • TaskArrange and schedule training for staff members
  • TaskMonitor and assess improvements in productivity post-training

10. OKR to improve financial operations for increased efficiency and effectiveness

  • ObjectiveImprove financial operations for increased efficiency and effectiveness
  • Key ResultImplement a new budgeting strategy, ensuring 95% adherence to it
  • TaskConduct training on new budget adherence
  • TaskDevelop comprehensive, realistic budget strategy
  • TaskRegularly monitor and assess budget compliance
  • Key ResultReduce operational costs by 10% through optimizing resource allocation
  • TaskImplement optimization strategies for resource allocation
  • TaskEvaluate success metrics post-implementation
  • TaskAnalyze current resource distribution for inefficiencies
  • Key ResultIncrease return on investment by 15% via strategic financial decisions
  • TaskImplement cost-cutting measures across all departments
  • TaskEvaluate and identify profitable long-term investment opportunities
  • TaskRestructure high-cost debt to reduce expenditure

11. OKR to ensure successful integration or transition of Yolanda

  • ObjectiveEnsure successful integration or transition of Yolanda
  • Key ResultEvaluate and report potential risks and benefits of the transition by the deadline
  • TaskCompile findings into comprehensive report
  • TaskConduct a thorough risk-benefit analysis of the transition
  • TaskSubmit report by designated deadline
  • Key ResultAchieve 90% completion of Yolanda's integration checklist within set timeframe
  • TaskAllocate sufficient resources and personnel
  • TaskPrioritize tasks on Yolanda's integration checklist
  • TaskMonitor progress and adjust strategies if needed
  • Key ResultMeasure and improve Yolanda's operations efficiency by 20%
  • TaskImplement efficiency improvement strategies
  • TaskAssess Yolanda's current operations for efficiency and productivity
  • TaskDevelop ways to enhance operations by at least 20%

12. OKR to improve cost efficiency through optimal resource allocation

  • ObjectiveImprove cost efficiency through optimal resource allocation
  • Key ResultReduce waste in resource allocation by identifying and eliminating non-essential expenses by 20%
  • TaskImplement and monitor the expense reduction plan
  • TaskIdentify non-essential expenses in current resource allocation
  • TaskCreate a plan to reduce these expenses by 20%
  • Key ResultReduce overall operational costs by 10% through careful cost monitoring and control
  • TaskImplement regular audits to identify unnecessary expenses
  • TaskEnforce strict budgeting and reduce waste
  • TaskIntroduce cost tracking systems in all departments
  • Key ResultIncrease resource utilization rate by 15% while maintaining performance quality
  • TaskImplement efficient resource allocation strategies
  • TaskProvide regular training for optimal resource utilization
  • TaskMonitor and optimize resource usage regularly

13. OKR to streamline financial processes for enhanced profit growth

  • ObjectiveStreamline financial processes for enhanced profit growth
  • Key ResultIncrease net profit margin by 10% through operational efficiencies
  • TaskIncrease pricing strategy efficiency to boost profit
  • TaskStreamline supply chain to reduce operational expenses
  • TaskImplement cost-saving measures in production processes
  • Key ResultImprove financial forecasting accuracy by 15% through use of advanced analytics
  • TaskTrain staff on accurate use of analytics tools
  • TaskContinually assess and refine forecasting model accuracy
  • TaskImplement advanced analytics software for financial forecasting
  • Key ResultImplement two new innovative cost-reduction strategies by the end of the quarter
  • TaskDevelop a detailed plan for implementation
  • TaskResearch and identify potential cost-reduction strategies
  • TaskExecute and monitor the new strategies

14. OKR to enhance processes to support accurate and timely compliance reporting

  • ObjectiveImprove accuracy and efficiency of compliance reporting processes
  • Key ResultAchieve 100% on-time submission of compliance reports through improved project management and accountability
  • TaskImplement consequences for missed deadlines
  • TaskAssign individual responsibility for each report
  • TaskDevelop clear project timeline with deadlines
  • TaskConduct regular progress review meetings
  • Key ResultReduce compliance reporting errors by 20% through improved data gathering and validation
  • TaskImplement automated data validation processes
  • TaskEstablish clear data entry and reporting protocols for all stakeholders
  • TaskConduct regular audits of compliance data for accuracy
  • TaskTrain compliance reporting team on proper data gathering techniques
  • Key ResultIncrease compliance reporting accuracy by 15% through staff training and quality control checks
  • TaskEstablish quality control checks for compliance reporting procedures
  • TaskReview and revise reporting templates, instructions, and documentation to reduce errors
  • TaskDevelop and implement a comprehensive staff training program
  • TaskProvide ongoing coaching and feedback to staff to improve accuracy
  • Key ResultImplement automated compliance reporting processes to reduce reporting time by 30%
  • TaskImplement automation tools and procedures to streamline reporting
  • TaskTest and optimize automated compliance reporting process
  • TaskIdentify compliance reporting requirements
  • TaskAssess current reporting process and areas of improvement

15. OKR to streamline and expedite cost allocation computation process

  • ObjectiveStreamline and expedite cost allocation computation process
  • Key ResultDecrease computation process by 30% through automation or process enhancement
  • TaskDesign and implement automation scripts or software
  • TaskIdentify areas where automation can reduce computational processes
  • TaskEvaluate and tweak enhancements for optimal efficiency
  • Key ResultSuccessfully complete 100% of cost allocation computations by day 3
  • TaskReview and finalize computations by day 3
  • TaskStart cost allocation computations on day 1
  • TaskDedicate sufficient time and staff to computations
  • Key ResultDevelop a plan to optimize the computation method within the first 2 weeks
  • TaskIdentify current computation inefficiencies
  • TaskImplement and test the chosen method
  • TaskResearch alternative, optimized computation methods

Best practices for managing your Operation Team OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide πŸ‘‡

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Best way to track your Operation Team OKRs

OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Operation Team OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

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