15 customisable OKR examples for Operational Team

What are Operational Team OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.

We've tailored a list of OKRs examples for Operational Team to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Operational Team OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable Operational Team OKRs examples

We've added many examples of Operational Team Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

1. OKR to enhance profitable performance of the finance team

  • ObjectiveEnhance profitable performance of the finance team
  • Key ResultImprove the ROI (Return on Investment) by 10% on all key business initiatives
  • TaskIncrease upselling and cross-selling efforts across channels
  • TaskIdentify and eliminate inefficient processes or expenditures
  • TaskImplement tracking metrics to optimize marketing campaigns
  • Key ResultIncrease total revenue by 15% in operational areas
  • TaskInitiate strategies for customer retention and acquisition
  • TaskEnhance product/service offerings to drive sales
  • TaskImplement efficiency measures to reduce operational costs
  • Key ResultCut financial inefficiencies and wastage by 20%
  • TaskImplement stricter budget control measures
  • TaskConduct thorough assessments to find wasteful spending
  • TaskTrain employees on cost efficiency strategies

2. OKR to successfully relaunch company with enhanced global trust and operational stability

  • ObjectiveSuccessfully relaunch company with enhanced global trust and operational stability
  • Key ResultAchieve a 25% increase in positive customer feedback scores on trustworthiness
  • TaskRegularly update customers about product enhancements
  • TaskDevelop a prompt and reliable customer service team
  • TaskImplement rigorous transparency and honesty policies
  • Key ResultStreamline operational processes achieving a 15% reduction in production delays/issues
  • TaskRegularly review and optimize workflow procedures
  • TaskTrain employees on efficiency practices
  • TaskImplement new automation technologies in production
  • Key ResultLaunch marketing campaign in 3 new global markets to promote relaunched company
  • TaskDevelop region-specific marketing materials
  • TaskIdentify target audiences within three new global markets
  • TaskEstablish distribution channels for marketing campaign

3. OKR to improve team effectiveness in running operations

  • ObjectiveImprove team effectiveness in running operations
  • Key ResultEnhance team efficiency by reducing average response time to customer inquiries by 25%
  • TaskStreamline internal processes and workflows to minimize response time and avoid unnecessary delays
  • TaskImplement automated email templates for quick and standardized responses to customer inquiries
  • TaskProvide regular training sessions on effective communication and problem-solving techniques
  • TaskImplement a ticketing system to track and prioritize customer inquiries for faster resolution
  • Key ResultIncrease team productivity by 15% through improved task management and delegation
  • TaskDefine clear goals and deadlines for each team member to improve task prioritization
  • TaskConduct regular feedback sessions to address challenges and provide support in task management
  • TaskProvide training on effective delegation strategies to enhance productivity within the team
  • TaskImplement a centralized task management system for better tracking and collaboration
  • Key ResultImprove team collaboration by achieving a 30% increase in cross-functional communication and information sharing
  • TaskProvide training sessions on effective communication and active listening skills for team members
  • TaskEncourage knowledge sharing and collaboration through a central online platform or shared documents
  • TaskFacilitate cross-functional team building activities to strengthen relationships and promote communication
  • TaskImplement regular team meetings to discuss projects, share updates, and address challenges
  • Key ResultReduce operational errors by 20% through enhanced documentation and quality control

4. OKR to increase overall business profitability

  • ObjectiveIncrease overall business profitability
  • Key ResultEnhance product pricing to boost gross profit by 15%
  • TaskAnalyze competitors' pricing strategies for comparable products
  • TaskImplement cost reduction measures to increase profit margins
  • TaskAdjust pricing based on product demand and value perception
  • Key ResultImplement process optimization strategies to cut operational costs by 7%
  • TaskIdentify and analyze areas with high operational costs
  • TaskEvaluate the impacts regularly and make adjustments
  • TaskDevelop and apply process optimization strategies
  • Key ResultAttain a 10% net profit margin by improving cost efficiency
  • TaskIdentify unnecessary costs and eliminate them
  • TaskImplement more cost-effective processes and procedures
  • TaskTrain employees on cost efficiency practices

5. OKR to increase company profitability

  • ObjectiveIncrease company profitability
  • Key ResultAchieve a 10% reduction in operating costs through efficiency improvements
  • TaskIdentify wasteful practices in the current operational process
  • TaskImplement new efficiency-enhancing technologies
  • TaskTrain staff on cost-saving practices and procedures
  • Key ResultIncrease net revenue by 15% via new customer acquisition strategies
  • TaskConduct market research to identify potential customer segments
  • TaskOffer incentives for referrals to generate new clients
  • TaskDevelop and implement a targeted digital marketing campaign
  • Key ResultImplement cost-saving measures to decrease overhead expenses by 8%
  • TaskDevelop strategies to reduce miscellaneous office expenditures
  • TaskReview and analyze current overhead expenses in detail
  • TaskOptimize energy usage to minimize utility bills

6. OKR to increase automation and drive continuous improvement

  • ObjectiveIncrease automation and drive continuous improvement
  • Key ResultConduct bi-weekly team meetings to identify and implement improvement opportunities
  • TaskImplement the identified improvement opportunities
  • TaskSchedule bi-weekly team meetings
  • TaskIdentify improvement opportunities during meetings
  • Key ResultImplement automation tools for at least 3 manual processes in the department
  • TaskResearch and select appropriate automation tools
  • TaskIdentify 3 manual processes suitable for automation
  • TaskImplement and test selected automation tools
  • Key ResultReduce average response time by 20% through process improvements
  • TaskRegularly monitor and analyze response time data
  • TaskStreamline the response process via automation
  • TaskImplement efficiency training for the customer service team

7. OKR to enhance corporate effectiveness, culture, and performance

  • ObjectiveEnhance corporate effectiveness, culture, and performance
  • Key ResultIncrease employee engagement scores by 15%
  • TaskImplement regular team-building exercises and activities
  • TaskProvide consistent and constructive feedback to employees
  • TaskIncrease recognition and reward for exceptional work
  • Key ResultAchieve 10% improvement in overall performance metrics
  • TaskDevelop and implement effective strategies to boost performance
  • TaskMonitor, evaluate, and adjust strategies regularly for optimal results
  • TaskIdentify key areas needing improvement through detailed performance analysis
  • Key ResultImplement 2 new operational efficiency measures
  • TaskImplement and monitor these new efficiency measures
  • TaskIdentify areas in current operations needing efficiency improvement
  • TaskDevelop two new efficiency measures addressing identified areas

8. OKR to implement a federated quality model successfully

  • ObjectiveImplement a federated quality model successfully
  • Key ResultTrain 90% of the team on the federated quality model implementation by week 8
  • TaskSchedule training sessions before week 8
  • TaskMonitor and confirm completed training
  • TaskIdentify team members needing training on the model
  • Key ResultDevelop a detailed implementation plan for the federated quality model by week 4
  • Key ResultAchieve 95% operational efficiency of the implemented model by end of quarter
  • TaskImplement necessary improvements to optimize efficiency
  • TaskIdentify and rectify inefficiencies in the model
  • TaskEvaluate current model performance metrics regularly

9. OKR to enhance operational efficiency across all workflows

  • ObjectiveEnhance operational efficiency across all workflows
  • Key ResultReduce task redundancy by identifying and eliminating 20% of duplicate tasks
  • TaskImplement plan to remove 20% of these duplicates
  • TaskIdentify duplicate tasks in existing workflow
  • TaskAnalyze impact of eliminating identified duplicates
  • Key ResultReduce processing time by 15% for key operational activities
  • TaskImplement efficient technologies to streamline operational processes
  • TaskTrain staff on time management skills and faster work methods
  • TaskIdentify and eliminate unneeded steps in current procedures
  • Key ResultImplement two new process automation tools to minimize manual intervention
  • TaskResearch and select two process automation tools suitable for our needs
  • TaskTrain staff on how to utilize these new tools
  • TaskPurchase and install the selected automation tools

10. OKR to enhance efficiency in handling travel time requests

  • ObjectiveEnhance efficiency in handling travel time requests
  • Key ResultRead and analyze 10 research articles per week to improve response quality
  • TaskSchedule dedicated time blocks for reading
  • TaskWrite analysis notes for each article
  • TaskIdentify 10 relevant research articles each week
  • Key ResultReduce average response time for requests to two business days
  • TaskMonitor and improve the current request workflow
  • TaskImplement an efficient ticketing system for quicker request assignment
  • TaskTrain staff to prioritize and process requests effectively
  • Key ResultIncrease request resolution rate to 95%
  • TaskImprove the training of customer service representatives
  • TaskImplement effective resolution procedures and guidelines
  • TaskMonitor closely and optimize resolution metrics

11. OKR to accelerate service transformation through innovation and benchmarking

  • ObjectiveAccelerate service transformation through innovation and benchmarking
  • Key ResultAchieve a 15% reduction in service processing time via technological enhancements
  • TaskTrain staff to effectively utilize technology for efficiency
  • TaskImplement automation software for routine service tasks
  • TaskUpgrade outdated processing systems with faster technology
  • Key ResultImplement three benchmarked best practices in service delivery
  • TaskAnalyze their best service delivery practices thoroughly
  • TaskIncorporate these strategies into our existing service delivery model
  • TaskIdentify top-performing companies in service delivery for benchmarking
  • Key ResultIncrease operational efficiency by 25% through process innovation
  • TaskReview and streamline current operational processes
  • TaskImplement new technologies to automate routine tasks
  • TaskInvest in staff process innovation training

12. OKR to enhance operational efficiency in workflows

  • ObjectiveEnhance operational efficiency in workflows
  • Key ResultTrain 80% of the team on new efficiency-focused strategies and tools
  • TaskOrganize training sessions for team members
  • TaskFollow up on the progress and understanding of trained team members
  • TaskIdentify appropriate efficiency-focused strategies and tools for training
  • Key ResultCut down on unnecessary tasks by 15% through process reevaluation
  • TaskIdentify and list all current tasks
  • TaskEvaluate necessity and efficiency of each task
  • TaskImplement changes to reduce unnecessary tasks
  • Key ResultReduce process cycle times by 10% using automation tools
  • TaskContinuously monitor and optimize automated processes
  • TaskImplement appropriate automation tools
  • TaskIdentify processes that can be efficiently automated

13. OKR to execute budget computation each Monday

  • ObjectiveExecute budget computation each Monday
  • Key ResultImprove computation speed by 15% by the end of the quarter
  • TaskUpgrade to faster, modern hardware as necessary
  • TaskImplement efficient algorithms to reduce computational complexity
  • TaskOptimize existing code for better performance
  • Key ResultSubmit a reviewed budget calculation to the finance team by each Tuesday
  • TaskFinalize and download the corrected budget calculation
  • TaskEmail the finalized calculation to the finance team each Tuesday
  • TaskReview and correct the budget calculation weekly
  • Key ResultEnsure zero errors in all weekly budget computations
  • TaskRegularly update and verify all data input
  • TaskReview and double-check computations every week
  • TaskImplement a comprehensive error checking process

14. OKR to enhance our overall communication effectiveness

  • ObjectiveEnhance our overall communication effectiveness
  • Key ResultImplement a weekly all-hands communication meeting improving participation by 25%
  • TaskOffer incentives for active participation
  • TaskSchedule consistent weekly all-hands meetings
  • TaskDevelop engaging and participatory meeting agendas
  • Key ResultIncrease internal newsletter open rates by 10%, ensuring better information dissemination
  • TaskIntegrate more engaging, relevant content within newsletters
  • TaskImprove subject lines to capture employee interest
  • TaskImplement succinct, visual-rich layout for emails
  • Key ResultReduce email response time by 15% boosting operational efficiency
  • TaskPrioritize incoming emails based on urgency and relevance
  • TaskImplement an email management tool to automate responses
  • TaskDedicate specific time slots for checking and responding to emails

15. OKR to implement operational excellence in product development

  • ObjectiveImplement operational excellence in product development
  • Key ResultTrain 100% of development team on Lean Six Sigma tools by quarter end
  • TaskProvide training material to all team members
  • TaskSchedule Lean Six Sigma training sessions for the team
  • TaskConfirm all team members complete the training
  • Key ResultReduce product development cycle time by 20%
  • TaskProvide employee training on rapid prototyping techniques
  • TaskImplement efficient project management methodologies
  • TaskStreamline approval processes and eliminate unnecessary steps
  • Key ResultIntroduce 3 new metrics to monitor operational efficiency in product development process
  • TaskImplement tracking systems for chosen metrics
  • TaskIdentify potential metrics for tracking operational efficiency
  • TaskTrain team on understanding and utilizing new metrics

Best practices for managing your Operational Team OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Best way to track your Operational Team OKRs

OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Operational Team OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

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