15 customisable OKR examples for Operational Team
What are Operational Team OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.
We've tailored a list of OKRs examples for Operational Team to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Operational Team OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable Operational Team OKRs examples
We've added many examples of Operational Team Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.
Hope you'll find this helpful!
1. OKRs to enhance profitable performance of the finance team
Enhance profitable performance of the finance team
Improve the ROI (Return on Investment) by 10% on all key business initiatives
Increase upselling and cross-selling efforts across channels- Identify and eliminate inefficient processes or expenditures
- Implement tracking metrics to optimize marketing campaigns
- Increase total revenue by 15% in operational areas
- Initiate strategies for customer retention and acquisition
- Enhance product/service offerings to drive sales
- Implement efficiency measures to reduce operational costs
- Cut financial inefficiencies and wastage by 20%
- Implement stricter budget control measures
- Conduct thorough assessments to find wasteful spending
- Train employees on cost efficiency strategies
2. OKRs to successfully relaunch company with enhanced global trust and operational stability
- Successfully relaunch company with enhanced global trust and operational stability
- Achieve a 25% increase in positive customer feedback scores on trustworthiness
- Regularly update customers about product enhancements
- Develop a prompt and reliable customer service team
- Implement rigorous transparency and honesty policies
- Streamline operational processes achieving a 15% reduction in production delays/issues
- Regularly review and optimize workflow procedures
- Train employees on efficiency practices
- Implement new automation technologies in production
- Launch marketing campaign in 3 new global markets to promote relaunched company
- Develop region-specific marketing materials
- Identify target audiences within three new global markets
- Establish distribution channels for marketing campaign
3. OKRs to improve team effectiveness in running operations
- Improve team effectiveness in running operations
- Enhance team efficiency by reducing average response time to customer inquiries by 25%
- Streamline internal processes and workflows to minimize response time and avoid unnecessary delays
- Implement automated email templates for quick and standardized responses to customer inquiries
- Provide regular training sessions on effective communication and problem-solving techniques
- Implement a ticketing system to track and prioritize customer inquiries for faster resolution
- Increase team productivity by 15% through improved task management and delegation
- Define clear goals and deadlines for each team member to improve task prioritization
- Conduct regular feedback sessions to address challenges and provide support in task management
- Provide training on effective delegation strategies to enhance productivity within the team
- Implement a centralized task management system for better tracking and collaboration
- Improve team collaboration by achieving a 30% increase in cross-functional communication and information sharing
- Provide training sessions on effective communication and active listening skills for team members
- Encourage knowledge sharing and collaboration through a central online platform or shared documents
- Facilitate cross-functional team building activities to strengthen relationships and promote communication
- Implement regular team meetings to discuss projects, share updates, and address challenges
- Reduce operational errors by 20% through enhanced documentation and quality control
4. OKRs to increase overall business profitability
- Increase overall business profitability
- Enhance product pricing to boost gross profit by 15%
- Analyze competitors' pricing strategies for comparable products
- Implement cost reduction measures to increase profit margins
- Adjust pricing based on product demand and value perception
- Implement process optimization strategies to cut operational costs by 7%
- Identify and analyze areas with high operational costs
- Evaluate the impacts regularly and make adjustments
- Develop and apply process optimization strategies
- Attain a 10% net profit margin by improving cost efficiency
- Identify unnecessary costs and eliminate them
- Implement more cost-effective processes and procedures
- Train employees on cost efficiency practices
5. OKRs to increase company profitability
- Increase company profitability
- Achieve a 10% reduction in operating costs through efficiency improvements
- Identify wasteful practices in the current operational process
- Implement new efficiency-enhancing technologies
- Train staff on cost-saving practices and procedures
- Increase net revenue by 15% via new customer acquisition strategies
- Conduct market research to identify potential customer segments
- Offer incentives for referrals to generate new clients
- Develop and implement a targeted digital marketing campaign
- Implement cost-saving measures to decrease overhead expenses by 8%
- Develop strategies to reduce miscellaneous office expenditures
- Review and analyze current overhead expenses in detail
- Optimize energy usage to minimize utility bills
6. OKRs to boost subject count to achieve NI+500
- Boost subject count to achieve NI+500
- Staff training to enhance per capita productivity by 20%
- Invest in productivity-enhancing tools and technologies
- Establish clear productivity targets and employee incentives
- Implement routine training sessions focused on efficiency and time management
- Improve process clarity to diminish errors by 15%
- Implement and track error-reducing modifications
- Identify and document each step of the current process
- Train all team members on new, clearer process
- Implement efficiency-enhancing measures for a 10% surge in daily count
- Invest in advanced technology to streamline the process
- Regularly monitor and analyze the efficiency metrics
- Train employees on newly introduced efficiency measures
7. OKRs to increase automation and drive continuous improvement
- Increase automation and drive continuous improvement
- Conduct bi-weekly team meetings to identify and implement improvement opportunities
- Implement the identified improvement opportunities
- Schedule bi-weekly team meetings
- Identify improvement opportunities during meetings
- Implement automation tools for at least 3 manual processes in the department
- Research and select appropriate automation tools
- Identify 3 manual processes suitable for automation
- Implement and test selected automation tools
- Reduce average response time by 20% through process improvements
- Regularly monitor and analyze response time data
- Streamline the response process via automation
- Implement efficiency training for the customer service team
8. OKRs to enhance corporate effectiveness, culture, and performance
- Enhance corporate effectiveness, culture, and performance
- Increase employee engagement scores by 15%
- Implement regular team-building exercises and activities
- Provide consistent and constructive feedback to employees
- Increase recognition and reward for exceptional work
- Achieve 10% improvement in overall performance metrics
- Develop and implement effective strategies to boost performance
- Monitor, evaluate, and adjust strategies regularly for optimal results
- Identify key areas needing improvement through detailed performance analysis
- Implement 2 new operational efficiency measures
- Implement and monitor these new efficiency measures
- Identify areas in current operations needing efficiency improvement
- Develop two new efficiency measures addressing identified areas
9. OKRs to implement a federated quality model successfully
- Implement a federated quality model successfully
- Train 90% of the team on the federated quality model implementation by week 8
- Schedule training sessions before week 8
- Monitor and confirm completed training
- Identify team members needing training on the model
- Develop a detailed implementation plan for the federated quality model by week 4
- Achieve 95% operational efficiency of the implemented model by end of quarter
- Implement necessary improvements to optimize efficiency
- Identify and rectify inefficiencies in the model
- Evaluate current model performance metrics regularly
10. OKRs to enhance operational efficiency across all workflows
- Enhance operational efficiency across all workflows
- Reduce task redundancy by identifying and eliminating 20% of duplicate tasks
- Implement plan to remove 20% of these duplicates
- Identify duplicate tasks in existing workflow
- Analyze impact of eliminating identified duplicates
- Reduce processing time by 15% for key operational activities
- Implement efficient technologies to streamline operational processes
- Train staff on time management skills and faster work methods
- Identify and eliminate unneeded steps in current procedures
- Implement two new process automation tools to minimize manual intervention
- Research and select two process automation tools suitable for our needs
- Train staff on how to utilize these new tools
- Purchase and install the selected automation tools
11. OKRs to enhance efficiency in handling travel time requests
- Enhance efficiency in handling travel time requests
- Read and analyze 10 research articles per week to improve response quality
- Schedule dedicated time blocks for reading
- Write analysis notes for each article
- Identify 10 relevant research articles each week
- Reduce average response time for requests to two business days
- Monitor and improve the current request workflow
- Implement an efficient ticketing system for quicker request assignment
- Train staff to prioritize and process requests effectively
- Increase request resolution rate to 95%
- Improve the training of customer service representatives
- Implement effective resolution procedures and guidelines
- Monitor closely and optimize resolution metrics
12. OKRs to professionalize the team through process mapping and staff certification
- Professionalize the team through process mapping and staff certification
- Map out 100% of primary work processes in documented form
- Identify all primary work processes needing documentation
- Review and finalize documentation for completeness
- Assign team members to thoroughly document each process
- Implement a professional development program participated by 90% of team members
- Communicate the benefits to encourage participation
- Monitor and evaluate participation rates for improvements
- Identify key components for the professional development program
- Get 75% of employees successfully certified in their roles
- Identify necessary certifications for each role
- Implement a tracking system for certification progress
- Organize scheduled training sessions
13. OKRs to accelerate service transformation through innovation and benchmarking
- Accelerate service transformation through innovation and benchmarking
- Achieve a 15% reduction in service processing time via technological enhancements
- Train staff to effectively utilize technology for efficiency
- Implement automation software for routine service tasks
- Upgrade outdated processing systems with faster technology
- Implement three benchmarked best practices in service delivery
- Analyze their best service delivery practices thoroughly
- Incorporate these strategies into our existing service delivery model
- Identify top-performing companies in service delivery for benchmarking
- Increase operational efficiency by 25% through process innovation
- Review and streamline current operational processes
- Implement new technologies to automate routine tasks
- Invest in staff process innovation training
14. OKRs to increase financial sustainability of our non-profit organisation
- Increase financial sustainability of our non-profit organisation
- Secure funds for 2 years of operation by applying to at least 10 grants
- Prepare and finalize grant applications
- Research potential grants suitable for business operations
- Submit applications to a minimum of 10 grant bodies
- Raise $50,000 in fundraising campaigns by targeting corporate sponsorship and public donations
- Launch campaign to solicit public donations
- Develop compelling sponsorship packages to attract sponsors
- Identify potential corporate sponsors for targeted outreach
- Decrease operational expenses by 10% through cost-effective resource utilization
- Renegotiate supplier contracts for favorable terms
- Implement energy-saving practices across operations
- Identify underutilized resources and reassign for maximum efficiency
15. OKRs to enhance operational efficiency in workflows
- Enhance operational efficiency in workflows
- Train 80% of the team on new efficiency-focused strategies and tools
- Organize training sessions for team members
- Follow up on the progress and understanding of trained team members
- Identify appropriate efficiency-focused strategies and tools for training
- Cut down on unnecessary tasks by 15% through process reevaluation
- Identify and list all current tasks
- Evaluate necessity and efficiency of each task
- Implement changes to reduce unnecessary tasks
- Reduce process cycle times by 10% using automation tools
- Continuously monitor and optimize automated processes
- Implement appropriate automation tools
- Identify processes that can be efficiently automated
Operational Team OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Operational Team OKRs in a strategy map
OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Operational Team OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to enhance compliance adherence across all levels
- OKRs to develop robust performance metrics for the new enterprise API
- OKRs to increase contract bookings significantly
- OKRs to regain 35% of lost customers from our database
- OKRs to efficiently manage and improve IT conference call operations
- OKRs to achieve optimal efficiency in engineering operations
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
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