OKR template to improve customer sastisfaction

Tability Templates · Published about 1 year ago

  • ObjectiveIncrease customer satisfaction
  • Key ResultIncrease customer satisfaction feedback by 20%
  • Key ResultReduce customer complaints by 25%
  • Key ResultIncrease customer retention rate by 5%
  • Key ResultIncrease customer NPS score by 10 points
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Turn OKRs into a Strategy Map

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