15 customisable OKR examples for Tech Team
What are Tech Team OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.
To aid you in setting your goals, we have compiled a collection of OKR examples customized for Tech Team. Take a look at the templates below for inspiration and guidance.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Tech Team OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Feel free to explore our tools:
- Use our free OKR generator
- Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator
Our customisable Tech Team OKRs examples
You'll find below a list of Objectives and Key Results templates for Tech Team. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
1. OKRs to complete online course to enhance tech lead skills
Complete online course to enhance tech lead skills
Receive positive feedback on improved tech lead capabilities from 4 team members
Enhance tech lead skills through workshops and training- Request feedback from team members
- Implement gained knowledge in ongoing projects
- Apply learned strategies in 3 real-world projects or challenges
- Identify 3 current projects or challenges to apply learned strategies
- Implement learned strategies into each identified project
- Assess the effectiveness of applied strategies in each project
- Successfully finish all course modules with at least 85% score by week 8
- Regularly review and practice to reinforce knowledge
- Design a study schedule that covers all course modules
- Allocate at least 20 hours per week for focused studying
2. OKRs to enhance HR capabilities in conducting technical interviews
- Enhance HR capabilities in conducting technical interviews
- Increase HR team's interview-to-offer ratio to 60% by end of next quarter
- Implement a thorough screening process before scheduling interviews
- Organize structured interview training for HR team
- Review and improve job descriptions for clarity
- Provide training to HR team on 10 technical concepts per month
- Identify essential technical concepts for HR team
- Schedule regular training sessions for HR team
- Develop engaging training materials for these concepts
- Develop and implement a standardized technical interview process by week 6
- Identify core competencies needed for technical roles
- Create a standardized interview structure
- Train interviewers on the new process
3. OKRs to enhance communication and technical proficiency in customer interactions
- Enhance communication and technical proficiency in customer interactions
- Complete advanced customer communication training with 90% score
- Register for advanced customer communication training course
- Successfully achieve 90% score on the final test
- Dedicate time to study and practice the coursework
- Resolve 95% of technical issues faced by customers within first contact
- Hire and train skilled technical support specialists
- Implement effective customer issue tracking system
- Develop comprehensive resolution procedures
- Receive a customer satisfaction rate of at least 85% on tech-related queries
- Develop a reliable and efficient customer query response system
- Implement extensive tech training for all customer service representatives
- Regularly update FAQs and guidelines based on common tech-related queries
4. OKRs to improve efficiency in client and team management
- Improve efficiency in client and team management
- Increase client satisfaction by 10% as evidenced by quarterly survey responses
- Implement regular client follow-ups to address potential issues
- Evaluate and streamline communication processes for client efficiency
- Provide staff with customer service training to improve interactions
- Enhance team output by 15% through implementation of structured weekly check-ins
- Train team on effective check-in strategies
- Monitor and measure output increase weekly
- Establish a weekly check-ins system for the team
- Achieve a 20% decrease in resolution time for client-reported software issues
- Provide ongoing technical training for the customer service team
- Establish a priority-based resolution system
- Implement more efficient issue-tracking software
5. OKRs to enhance tech lead abilities by utilizing online learning and practical application
- Enhance tech lead abilities by utilizing online learning and practical application
- Implement learned techniques in five real-life projects, increasing efficiency by 20%
- Identify five real-life projects that need improvement
- Monitor and measure efficiency increase by 20%
- Apply learned techniques to these chosen projects
- Complete six pieces of an online leadership in tech course
- Diligently study the course material
- Register for the online leadership in tech course
- Finish all six components of the course
- Obtain a 90% or higher score in all applied tech leadership quizzes and exams
- Schedule daily study hours dedicated to applied tech leadership
- Join study groups for comprehensive review discussions
- Regularly practice with past quizzes and exams
6. OKRs to enhance Webhooks Experience and Address Technical Debt
- Enhance Webhooks Experience and Address Technical Debt
- Increase webhook delivery success rate by 10% through optimized error handling
- Enhance webhook monitoring and alerting system to promptly identify and investigate delivery failures
- Improve error response messaging to provide clear instructions for troubleshooting and resolving issues
- Analyze webhook error logs to identify common errors and create specific error handling strategies
- Implement automated retry mechanism to resend failed webhook deliveries in case of temporary errors
- Reduce webhook response time by 20% by streamlining and optimizing the underlying technology
- Reduce technical debt by resolving 50% of identified issues through prioritized backlog refinements
- Implement automated testing for webhooks to ensure compatibility and reduce regression issues
- Integrate the automated testing framework with the existing webhook infrastructure
- Continuously monitor and analyze test results to identify and address any compatibility issues
- Research and select a suitable automated testing framework for webhooks
- Develop a comprehensive test suite for webhooks to cover all possible scenarios
7. OKRs to launch a functional business intelligence platform
- Launch a functional business intelligence platform
- Develop a prototype with minimum viable features in 6 weeks
- Identify and outline key minimum viable features
- Allocate tasks among team members
- Start rapid prototyping and iterative testing
- Define and finalize technical specifications within 3 weeks
- Review, adjust, and approve final technical specifications
- Prepare draft of detailed technical specifications
- Identify necessary technical aspects and requirements
- Gain initial user feedback by conducting testing with 20 people
- Identify 20 people willing to participate in product testing
- Prepare and administer a feedback questionnaire post-testing
- Analyze and report the feedback gathered from participants
8. OKRs to implement Cloud-Ready Applications
- Implement Cloud-Ready Applications
- Achieve 99% uptime in cloud environment across all migrated applications
- Conduct regular preventive maintenance and system audits
- Implement redundant systems to prevent a single point of failure
- Monitor and resolve issues promptly with a 24/7 technical support team
- Complete successful migration of 1 pilot application to cloud platform
- Develop and document cloud-focused architecture for 3 current key applications
- Develop cloud-focused architecture for each application
- Identify three key applications for cloud-based transformation
- Document the newly developed architectures
9. OKRs to accelerate service transformation through innovation and benchmarking
- Accelerate service transformation through innovation and benchmarking
- Achieve a 15% reduction in service processing time via technological enhancements
- Train staff to effectively utilize technology for efficiency
- Implement automation software for routine service tasks
- Upgrade outdated processing systems with faster technology
- Implement three benchmarked best practices in service delivery
- Analyze their best service delivery practices thoroughly
- Incorporate these strategies into our existing service delivery model
- Identify top-performing companies in service delivery for benchmarking
- Increase operational efficiency by 25% through process innovation
- Review and streamline current operational processes
- Implement new technologies to automate routine tasks
- Invest in staff process innovation training
10. OKRs to efficiently manage and improve IT conference call operations
- Efficiently manage and improve IT conference call operations
- Conduct training sessions to enhance team's troubleshooting skills by 30%
- Implement and monitor the training sessions regularly
- Identify gaps in current troubleshooting abilities of team members
- Develop a comprehensive training plan to address these gaps
- Reduce technical issues during calls by 50% through system optimization
- Identify common technical issues during calls
- Implement and monitor the effectiveness of updates
- Develop system updates to address these issues
- Increase participant satisfaction rate to 95% based on post-call surveys
- Design a regular review and improvement process
- Train representatives in customer service excellence
- Implement participant feedback from surveys
11. OKRs to incorporate AI and ML to innovate our solution suite
- Incorporate AI and ML to innovate our solution suite
- Achieve 5 client testimonials acknowledging the improved solutions powered by AI/ML
- Reach out to clients for feedback on AI/ML-powered solutions
- Develop a simple feedback collection form
- Analyze feedback and generate testimonials
- Train 80% of technical team in AI/ML concepts to ensure proficient implementation
- Schedule regular training programs for technological staff
- Identify AI/ML experts for in-house training sessions
- Evaluate progress through knowledge assessments
- Develop 3 AI-enhanced features in existing products, improving functionality by 20%
- Validate and measure functionality improvements post-AI enhancement
- Identify three products that could benefit from AI integration
- Customize AI algorithms to enhance the selected product features
12. OKRs to improve system efficiency and dependability
- Improve system efficiency and dependability
- Achieve 95% system uptime across all platforms
- Implement redundant systems to safeguard against total system failure
- Regularly perform and monitor preventive maintenance tasks
- Improve incident response and recovery procedures
- Reduce system downtime by 15%
- Adopt advanced monitoring tools for proactive error detection
- Implement regular maintenance and update schedules for all systems
- Train staff on troubleshooting and efficient problem resolution
- Increase speed of data processing by 20%
- Upgrade to more powerful, faster technology infrastructure
- Implement efficient data processing algorithms
- Train staff on optimized data handling practices
13. OKRs to capture new tech trends in education and learning
- Capture new tech trends in education and learning
- Publish 5 articles analyzing the impact of these trends in relevant education forums
- Write 5 detailed articles on analyzed trends
- Identify and post articles on relevant education forums
- Research and analyze 5 current trends in education
- Attend two industry related, reputable webinars or conferences monthly
- Research and note down industry-related, reputable webinars or conferences
- Attend and participate in selected events
- Register for chosen webinars or conferences
- Identify and document 15 emerging tech trends in education by end of quarter
- Document each tech trend in detail
- Analyze and shortlist 15 emerging tech trends
- Research current trends in educational technology field
14. OKRs to successfully transition from monolith to microservices architecture
- Successfully transition from monolith to microservices architecture
- Implement the new architecture in a test environment and ensure 98% uptime
- Record and resolve any occurring downtime issues
- Monitor and maintain a 98% uptime
- Set up new architecture in a test environment
- Develop and document a detailed migration plan by week 4
- Begin drafting migration plan documentations
- Determine the timeline and needed resources
- Identify applications, services and data for migration
- Successfully migrate 75% of application modules to microservices architecture
- Prioritize modules based on dependencies and business needs for migration
- Begin progressive implementation of migration, monitoring progress continuously
- Develop a comprehensive microservices migration strategy and blueprint
15. OKRs to improve Stability of E-commerce Platform
- Improve Stability of E-commerce Platform
- Achieve a 95% uptime rate for payment processing services by collaborating with reliable payment service providers
- Decrease platform downtime by 20% through infrastructure upgrades and proactive monitoring
- Upgrade critical infrastructure components to ensure better performance and increased reliability
- Establish regular maintenance and testing schedules to minimize unexpected downtime occurrences
- Implement improved monitoring systems to detect potential issues and address them proactively
- Conduct infrastructure analysis to identify areas requiring upgrades for minimizing downtime
- Increase average page load speed by 15% through performance optimization techniques
- Optimize and compress images to reduce their file sizes
- Enable cache settings to store static content and speed up page loading
- Reduce server response time by optimizing database queries and code efficiency
- Minimize the number of HTTP requests by combining CSS and JavaScript files
- Reduce customer support tickets related to technical issues by 25% through bug fixes and system improvements
- Conduct thorough analysis of customer support tickets to identify common technical issues
- Collaborate with development team to prioritize and address identified bugs for resolution
- Implement regular system maintenance and updates to prevent potential technical issues
- Enhance user interface and provide clear instructions for self-help troubleshooting on customer portal
Tech Team OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Tech Team OKRs in a strategy map
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Tech Team OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to ensure successful implementation and utilization of the ticket system
- OKRs to consistently publish high-quality content aligned with audience needs
- OKRs to equip departments with OKR skills
- OKRs to increase company-wide revenue
- OKRs to enhance the accuracy of outage detail reporting
- OKRs to successful migration of services from OnPremise to cloud
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
Create more examples in our app
You can use Tability to create OKRs with AI – and keep yourself accountable 👀
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