Tability is a cheatcode for goal-driven teams. Set perfect OKRs with AI, stay focused on the work that matters.
What are Reviews OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for Reviews to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect Reviews OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
Reviews OKRs examples
You'll find below a list of Objectives and Key Results templates for Reviews. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to enhance KPI for front desk through Google reviews tracking
ObjectiveEnhance KPI for front desk through Google reviews tracking
KRDevelop a solution to resolve issues highlighted in 50% of negative reviews
Analyze negative reviews to identify recurring issues- Implement changes and monitor feedback for improvements
- Create a detailed improvement plan addressing these issues
- KRRespond to all new Google reviews within 48 hours of posting
- Post responses within 48-hour time frame
- Write professional, appreciative response to each review
- Check for new Google reviews daily
- KRIncrease positive Google reviews for our front desk by 25%
- Offer small incentives for leaving positive Google reviews
- Train front desk staff to request reviews upon guest checkout
- Start a post-visit email campaign requesting for Google reviews
OKRs to achieve high app store ratings through positive reviews
- ObjectiveIncrease app store ratings through positive reviews
- KRMaintain overall rating above 4 stars
- KRIncrease percentage of 5-star ratings by 15%
- KRIncrease number of written reviews by 30%
- KRIncrease total app store ratings by 20%
OKRs to turn customers into advocates
- ObjectiveOur customers are championing our product and services
- KRGet 100 reviews on G2 or Capterra
- Identify happy users through NPS feedback
- KRWe have published 10 customer success stories
- KRWe get 20 leads every week coming from our referral program
- Build a partner community
- Create supporting material for our partners
OKRs to elevate Fat Cat's Google My Business profile reviews to 4.6
- ObjectiveElevate Fat Cat's Google My Business profile reviews to 4.6
- KRIncrease customer review volume on Google by 20%
- Launch an email campaign encouraging customers to leave reviews
- Offer small incentives for providing feedback on Google
- Implement pop-up reminders on website for Google reviews
- KRRaise negative review resolution rate to 80%
- Monitor and assess negative review handling weekly
- Implement customer feedback in service improvement plans
- Train customer service team in advanced conflict resolution
- KRImplement a customer feedback loop to improve service quality by 15%
- Establish a system for analyzing and interpreting feedback
- Develop a standardized customer satisfaction survey
- Implement changes based on customer feedback reviews
OKRs to improve compliance reviews process
- ObjectiveImprove compliance reviews process
- KRImplement at least 3 automation tools to streamline compliance review processes
- Evaluate the compatibility and effectiveness of the identified automation tools
- Train employees on using the newly implemented automation tools for compliance review
- Select and implement three automation tools for the compliance review processes
- Research automation tools for compliance review processes
- KRReduce average time to complete a compliance review by 20%
- KRIncrease compliance review completion rate to 95%
- KREnsure 100% adherence to compliance policies and procedures during reviews
- Provide regular training sessions to employees on compliance policies and procedures
- Create a comprehensive and easy-to-understand compliance policies and procedures manual
- Establish consequences for non-adherence to compliance policies and procedures
- Implement a system for regular reviews and audits of compliance processes
OKRs to boost review count on G2 and Capterra platforms
- ObjectiveBoost review count on G2 and Capterra platforms
- KRIncentivize 200 users to write a review via rewards program
- Give exclusive benefits or discounts to users for each review
- Promote the review/rewards program via email and app notifications
- Establish a rewards program for user reviews
- KRIncrease request email frequency to active users by 50%
- Implement 50% increase in email distribution
- Develop strategy for enhanced engagement emails
- Analyze email open rates for active users
- KRAchieve 25% conversion rate from request emails to completed reviews
- Increase email follow-ups for pending requests
- Implement a rewarding system for completed reviews
- Improve email content to be more persuasive and personal
OKRs to conduct regular penetration testing and code reviews
- ObjectiveImprove security through regular penetration testing and code reviews
- KREnsure all critical vulnerabilities found in penetration testing are remediated within 2 weeks
- KRConduct code reviews for all new features and major changes before deployment
- KRImplement at least 80% of code review recommendations within the next release cycle
- KRIncrease the frequency of penetration testing from once a quarter to twice a month
OKRs to enhance review frequency for financial statements
- ObjectiveEnhance review frequency for financial statements
- KRIncrease weekly financial statement reviews by 20%
- Allocate additional time each week for financial statement analysis
- Prioritize more complex statements for in-depth reviews
- Implement an efficient review process for quicker assessments
- KRReduce errors found in financial reviews by 15%
- Regularly update and improve financial review software
- Provide routine meticulous training for finance staff
- Implement rigorous financial data verification procedures
- KRBoost team's review capacity through training by 30%
- Develop a comprehensive, targeted training program
- Identify necessary skills for improvement to increase review efficiency
- Monitor and measure progress post-training
OKRs to transform customers into brand advocates
- ObjectiveTransform customers into brand advocates
- KRAchieve 20% more positive online reviews
- Offer incentives for customers leaving positive online reviews
- Respond promptly and professionally to all customer feedback
- Implement a proactive post-purchase review solicitation strategy
- KRIncrease customer satisfaction score by 15%
- Introduce new customer loyalty and reward programs
- Develop and implement a comprehensive customer service training program
- Solicit customer feedback through surveys and improve problem areas
- KRIncrease customer referral rate by 10%
- Implement a rewarding and enticing referral program for existing customers
- Offer personalized, high-quality customer service to encourage referrals
- Communicate referral incentives to clients through email and social media platforms
OKRs to enhance positive online presence to boost brand reputation
- ObjectiveEnhance positive online presence to boost brand reputation
- KRGain a 15% increase in positive customer reviews on key platforms
- Improve customer service training for enhanced satisfaction
- Implement a post-purchase follow-up requesting reviews
- Develop incentive programs encouraging reviews
- KRReduce negative social media mentions by 20% through proactive engagement
- Create engaging content to increase positive interactions
- Implement rigorous social media sentiment monitoring
- Provide effective customer service via social media channels
- KRGenerate 10% more mentions in industry-related blogs and news articles
- Produce more newsworthy, shareable content for our website/blog
- Identify and reach out to influencers in relevant industry for collaborations
- Increase PR efforts with industry-related publications
Reviews OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated Reviews OKR dashboards
Your quarterly OKRs should be tracked weekly if you want to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, you can move to Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More Reviews OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to ensure effective management of EUC assets
- OKRs to boost InMail acceptance rate to 62%
- OKRs to improve MTTR efficiency to enhance customer satisfaction
- OKRs to strategically reduce overhead costs
- OKRs to enhance productivity through improved mental clarity and sustainable work habits
- OKRs to achieve profitability by reducing operational costs by 20% in the current fiscal year