OKR template to enhance product quality and decrease bugs
The OKR titled "Enhance product quality and decrease bugs" aims to increase the quality of a product by minimizing the number of bugs and improving after-sales service. Initiatives include collecting customer feedback, training customer service representatives, and efficiently managing after-sales services to increase customer satisfaction scores.
Next, to ensure the smooth functioning of the product's key features, this OKR outlines the implementation of automated testing for all critical functionalities. These steps involve identifying functionalities requiring testing, executing the tests, and rectifying any issues discovered. Automated testing scripts are also to be developed for further efficiency.
The third part of the OKR aims to reduce the number of bugs in the product by 25% compared to the current version. The initiatives involve the enhancement of debugging tools to identify hidden bugs, the implementation of stringent testing procedures before the code's deployment, and encouraging developers to regularly conduct code reviews.
Success is measured through a scoring format that ranges from 0 to 100 percent. The three main outcomes include a 10-point increase in customer satisfaction survey scores, thorough automated testing of critical functionalities, and a decrease in bugs by 25%.
Next, to ensure the smooth functioning of the product's key features, this OKR outlines the implementation of automated testing for all critical functionalities. These steps involve identifying functionalities requiring testing, executing the tests, and rectifying any issues discovered. Automated testing scripts are also to be developed for further efficiency.
The third part of the OKR aims to reduce the number of bugs in the product by 25% compared to the current version. The initiatives involve the enhancement of debugging tools to identify hidden bugs, the implementation of stringent testing procedures before the code's deployment, and encouraging developers to regularly conduct code reviews.
Success is measured through a scoring format that ranges from 0 to 100 percent. The three main outcomes include a 10-point increase in customer satisfaction survey scores, thorough automated testing of critical functionalities, and a decrease in bugs by 25%.
Enhance product quality and decrease bugs
Increase customer satisfaction survey score by at least 10 points
Regularly ask for customer feedback and make improvements- Train customer service reps in empathy and communication
- Implement a strategy for efficient after-sales customer service
- Implement automated testing for all critical functionalities
- Identify all critical functionalities requiring automated testing
- Execute tests and troubleshoot issues identified
- Develop automated testing scripts for these functions
- Decrease bugs by 25% compared to current version
- Enhance debugging tools to identify hidden bugs
- Implement rigorous testing procedures before code deployment
- Encourage developers to regularly perform code reviews
