OKR template to implement engagement visibility for corporate customers on Mina Sidor
This OKR targets the implementation of engagement visibility for corporate customers on Mina Sidor. The main objective is to bolster the user base by 20% by enhancing platform functionalities. Three key tasks will be employed; targeted marketing for corporate users, upgrading platform features, and introducing limited-time promotions for corporate sign-ups.
The second outcome is to reduce by 30% customer inquiries regarding engagement status following the feature's implementation. This objective will be achieved through three initiatives: implementing a self-help guide for the new feature, applying customer feedback for feature improvement, and conducting webinars demonstrating feature usage.
The last objective is to secure a 90% positive feedback on the newly implemented engagement visibility feature. This will be accomplished by gathering initial user feedback, continuously monitoring and adjusting the feature for improved user satisfaction, and improving the feature based on user feedback and comments.
The ultimate goal is to improve user engagement and satisfaction by making sure the corporate customers can easily use the platform to check their engagement status. Overall, this will increase the user count, reduce the load on the customer support, and gather positive feedback.
The second outcome is to reduce by 30% customer inquiries regarding engagement status following the feature's implementation. This objective will be achieved through three initiatives: implementing a self-help guide for the new feature, applying customer feedback for feature improvement, and conducting webinars demonstrating feature usage.
The last objective is to secure a 90% positive feedback on the newly implemented engagement visibility feature. This will be accomplished by gathering initial user feedback, continuously monitoring and adjusting the feature for improved user satisfaction, and improving the feature based on user feedback and comments.
The ultimate goal is to improve user engagement and satisfaction by making sure the corporate customers can easily use the platform to check their engagement status. Overall, this will increase the user count, reduce the load on the customer support, and gather positive feedback.
Implement engagement visibility for corporate customers on Mina Sidor
Increase the number of corporate users by 20% through improved platform functionality
Conduct targeted marketing for corporate users
Upgrade platform features based on popular user feedback
Offer limited-time promotions for corporate sign-ups
Reduce customer inquiries regarding engagement status by 30% after feature implementation
Implement a self-help guide for new feature
Apply customer feedback for feature improvement
Conduct webinars demonstrating feature usage
Achieve 90% positive feedback on newly implemented engagement visibility feature
Gather initial user feedback on engagement visibility feature
Continuously monitor and adjust feature for user satisfaction
Improve feature based on user feedback and comments