2 customisable OKR examples for Policy Reviewer
What are Policy Reviewer OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.
We've tailored a list of OKRs examples for Policy Reviewer to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Policy Reviewer OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable Policy Reviewer OKRs examples
You will find in the next section many different Policy Reviewer Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
1. OKRs to boost overall CSAT score
- Boost overall CSAT score
- Reduce customer complaints by 10%
- Review and update company policies regularly
- Train staff in effective customer service techniques
- Implement customer feedback system for service improvements
- Implement 3 new initiatives to improve customer service based on feedback
- Continuously track the initiatives' effectiveness and impact on service
- Review and analyze customers' feedback for potential improvements
- Create and implement three new customer service initiatives
- Achieve a 15% increase in positive customer feedback responses
- Implement regular staff training on customer service skills
- Improve response time to customer queries and complaints
- Regularly update and optimize products based on customer suggestions
2. OKRs to improve compliance reviews process
- Improve compliance reviews process
- Implement at least 3 automation tools to streamline compliance review processes
- Evaluate the compatibility and effectiveness of the identified automation tools
- Train employees on using the newly implemented automation tools for compliance review
- Select and implement three automation tools for the compliance review processes
- Research automation tools for compliance review processes
- Reduce average time to complete a compliance review by 20%
- Increase compliance review completion rate to 95%
- Ensure 100% adherence to compliance policies and procedures during reviews
- Provide regular training sessions to employees on compliance policies and procedures
- Create a comprehensive and easy-to-understand compliance policies and procedures manual
- Establish consequences for non-adherence to compliance policies and procedures
- Implement a system for regular reviews and audits of compliance processes
Policy Reviewer OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Policy Reviewer OKRs in a strategy map
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Policy Reviewer OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to boost promotion conversions from Hubspot marketing emails OKRs to improve Team and Individual Professional Capabilities OKRs to meet or exceed financial and operational milestones for investor confidence OKRs to enhance quality and reach of written content at TechnoStruct Academy OKRs to boost company's grant compliance and efficiency OKRs to successfully organize 75 engaging tour groups
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.