2 customisable OKR examples for Implementation Time

What are Implementation Time OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.

We have curated a selection of OKR examples specifically for Implementation Time to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Implementation Time OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Use our free OKR generator
Use Tability, a complete platform to set and track OKRs and initiatives, including a GPT-4 powered goal generator

Our customisable Implementation Time OKRs examples

We've added many examples of Implementation Time Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

1. OKRs to achieve timely and quality delivery of API projects

Achieve timely and quality delivery of API projects
Implement a new status tracking system to reduce delivery delays by 20%
Purchase and install chosen system
Train staff on the new tracking system
Research potential status tracking systems and service providers
Increase customer satisfaction scores related to project delivery quality by 25%
Train staff in top-tier customer service techniques
Introduce a post-project customer feedback survey
Implement rigorous quality control checks on every project
Complete project documentation with less than 10% errors by end of quarter
Thoroughly proofread documentation for accuracy
Seek peer-review feedback on drafts
Use software tools for error detection

Implement this OKR

2. OKRs to decrease customer issue resolution time by 20%

Decrease customer issue resolution time by 20%
Implement new ticketing system to streamline support process in 4 weeks
Create a system implementation and training plan
Research and select appropriate ticketing system software
Execute the plan and monitor its effectiveness
Increase first-contact resolution rate to 75% from current rate
Monitor and adjust strategies based on resolution rates
Implement specialized training to address identified issues
Analyze recent unresolved customer interactions for common issues
Train customer support staff in issue escalation and resolution techniques
Schedule regular role-play exercises to simulate escalation scenarios
Conduct a needs assessment for escalation training among support staff
Develop a comprehensive training curriculum on issue resolution techniques

customer-support ticketing-system customer-support-assistant customer-service-manager customer-support-team systems-implementation-team

Implement this OKR

Implementation Time OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.

Being able to see trends for your key results will also keep yourself honest.

Tability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your Implementation Time OKRs in a strategy map

The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:

It brings the goals back to the top of the mind
It will highlight poorly set OKRs
It will surface execution risks
It improves transparency and accountability

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.

Tability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Implementation Time OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

To learn: What is the meaning of OKRs
Blog posts: ODT Blog
Success metrics: KPIs examples

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You can use Tability to create OKRs with AI – and keep yourself accountable 👀

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