2 customisable OKR examples for Systems Implementation Team

What are Systems Implementation Team OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.

That's why we have created a list of OKRs examples for Systems Implementation Team to help. You can use any of the templates below as a starting point to write your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Systems Implementation Team OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable Systems Implementation Team OKRs examples

We've added many examples of Systems Implementation Team Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

1OKRs to decrease customer issue resolution time by 20%

  • ObjectiveDecrease customer issue resolution time by 20%
  • Key ResultImplement new ticketing system to streamline support process in 4 weeks
  • TaskCreate a system implementation and training plan
  • TaskResearch and select appropriate ticketing system software
  • TaskExecute the plan and monitor its effectiveness
  • Key ResultIncrease first-contact resolution rate to 75% from current rate
  • TaskMonitor and adjust strategies based on resolution rates
  • TaskImplement specialized training to address identified issues
  • TaskAnalyze recent unresolved customer interactions for common issues
  • Key ResultTrain customer support staff in issue escalation and resolution techniques
  • TaskSchedule regular role-play exercises to simulate escalation scenarios
  • TaskConduct a needs assessment for escalation training among support staff
  • TaskDevelop a comprehensive training curriculum on issue resolution techniques

2OKRs to implement an effective smart workplace management system

  • ObjectiveImplement an effective smart workplace management system
  • Key ResultIdentify and select a suitable smart workplace management system by analyzing 5 potential options
  • TaskMake final selection based on analysis and business needs
  • TaskAnalyze features, reviews, and pricing of each system
  • TaskResearch and list five potential smart workplace management systems
  • Key ResultTrain 100% of workforce to effectively utilize the new management system for daily operations
  • TaskImplement strategies for workforce to apply system knowledge daily
  • TaskOrganize comprehensive training sessions about the new management system
  • TaskProvide regular follow-up training for continual workforce development
  • Key ResultProcure the selected system and complete installation in 80% of the workplace areas
  • TaskSchedule installation in various work zones
  • TaskPurchase the selected system for implementation
  • TaskEnsure setup in 80% of designated areas

Systems Implementation Team OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your Systems Implementation Team OKRs in a strategy map

Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Systems Implementation Team OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

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