OKR template to turn users into true fans

Tability Templates · Published over 1 year ago

Turning your customers into advocates is not just about getting a better NPS score. You should also make sure you're making everyone happy in an org, instead of a small set of users.

  • Work on increasing usage rate (what percentage of the user base is active).
  • Tackle user satisfaction by first reaching out to users to identify the biggest opportunities.
  • ObjectiveTurn our users into true fans
  • Key ResultIncrease usage rate per account from 40% to 70%
  • TaskPublish best practice guides to help onboard new users
  • TaskInterview 20 customers to understand what's missing for full rollout
  • TaskCreate drip feed to keep users engage with the product
  • Key ResultImprove NPS score from 25 to 50
  • TaskRun UX debt sprint to polish the existing UI
  • TaskSchedule 20 customer interviews to understand gaps in features
  • Key ResultIncrease our G2 Review score from 4.2 to 4.8
  • TaskRead existing reviews and summarize improvement requests
  • TaskTackle top 5 issues mentioned by users
Try in Tability

Made for Tability

Use Tability to track all your goals and initiatives in one place.

Get started →
productproduct-managementproduct-managersnps
Share

Related OKRs examples

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.

Signup1 Create your workspace
Signup2 Build plans in seconds with AI
Signup3Track your progress
Get started →Learn more about Tability
Copyright © 2024 Tability