Improve customer satisfaction

Tability Templates

---
title: Improve customer satisfaction
objectives:
- title: Achieve next level customer love ❤️
  outcomes:
  - title: Get 15 new 5-star ratings on G2 Crowd
    from: 0.0
    to: 15.0
    score_format: _number_ reviews
    initiatives:
    - title: Reach out to users high NPS feedback asking for review
  - title: Reduce the number of weekly support tickets by 50%
    from: 42.0
    to: 84.0
    score_format: _number_ tickets
    initiatives:
    - title: Create a self serve documentation portal
  - title: Improve the NPS score from 12 to 20
    from: 12.0
    to: 20.0
    score_format: _number_ NPS
    initiatives:
    - title: Create a list of 15 highly requested features to implement


OKRs to improve customer satisfaction

Related OKRs examples