5 OKR examples for Accounts Management Team

What are Accounts Management Team OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.

We have curated a selection of OKR examples specifically for Accounts Management Team to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

3 tools to create the perfect Accounts Management Team OKRs

Turn your vision into great OKRs in seconds with Tability

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here.

You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.

Tability will then use your prompt to generate a fully editable OKR template.

Already got goals? Use AI feedback to optimise your OKRs

If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.

AI feedback for OKRs in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

You can then decide to accept the suggestions or dismiss them if you don't agree.

Need a quick template? Use the free OKR generator

If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.

Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.

Our Accounts Management Team OKRs examples

You will find in the next section many different Accounts Management Team Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

1OKRs to ensure completion of all account schedules and bank reconciliations

  • ObjectiveEnsure completion of all account schedules and bank reconciliations
  • KRSuccessfully complete and document all minor accounts' reconciliation by week 6
  • TaskReconcile discrepancies found in all reviewed accounts
  • TaskReview all minor accounts for outstanding discrepancies
  • TaskDocument results of reconciliation for all accounts
  • KRImplement a new system to track bi-weekly progress of bank reconciliations
  • TaskTrain staff on using the new system
  • TaskIdentify suitable software for tracking reconciliation progress
  • TaskInitiate regular bi-weekly update meetings
  • KRInitiate and finish 100% reconciliation of 10 major accounts within first 4 weeks
  • TaskBegin reconciling the discrepancies for each account
  • TaskIdentify the 10 major accounts requiring reconciliation
  • TaskComplete reconciliation process for all accounts
Tability

2OKRs to decrease days payable outstanding for better cash flow management

  • ObjectiveDecrease days payable outstanding for better cash flow management
  • KRImplement automation tools in 80% of payable systems
  • TaskSelect appropriate automation tools for these systems
  • TaskIdentify payable systems suitable for automation
  • TaskTrain staff on the usage of these tools
  • KRAchieve 25% faster dispute resolution for payable invoices
  • TaskTrain staff in effective dispute resolution techniques
  • TaskRegularly review and streamline dispute policies
  • TaskImplement a centralized dispute management system
  • KRReduce average invoice processing time by 30%
  • TaskStreamline approval workflows for quicker turnarounds
  • TaskTrain staff on efficient invoice handling procedures
  • TaskImplement automated invoice processing software

3OKRs to improve invoice processing and payment efficiency

  • ObjectiveImprove invoice processing and payment efficiency
  • KRIncrease on-time payments by 30%
  • TaskOffer incentives for early or on-time payments
  • TaskImplement reminders for due payments through email or texts
  • TaskImprove payment platforms for easier transactions
  • KRReduce invoice processing errors by 20%
  • TaskRegularly review and audit processed invoices
  • TaskTrain staff thoroughly on proper invoice processing
  • TaskImplement a reliable automated invoice processing system
  • KRReduce average invoice processing time by 15%
  • TaskRegularly review and improve invoicing processes
  • TaskTrain staff on efficient invoice handling procedures
  • TaskImplement automated invoice processing software

4OKRs to optimized management of Service and Admin accounts lifecycle

  • ObjectiveOptimized management of Service and Admin accounts lifecycle
  • KRReduce lifecycle management related incidences by 50% in the next quarter
  • TaskIncrease regular audits of lifecycle management system
  • TaskStreamline lifecycle management processes with automated tools
  • TaskImplement comprehensive incident management training for all staff
  • KR Achieve 90% user satisfaction in managing their accounts on new automated system
  • TaskImplement changes based on client feedback surveys
  • TaskIncrease system's usability via regular user-experience reviews
  • TaskProvide efficient, easily accessible help-desk support
  • KRImplement a 100% automated process for creating accounts by the end of quarter
  • TaskTrain staff on the new process
  • TaskIdentify software for automating account creation
  • TaskTest and refine automated process system

5OKRs to drive premium collection rate to 95% for improved investment income

  • ObjectiveDrive premium collection rate to 95% for improved investment income
  • KRAchieve steady growth in monthly investment income by 5%
  • TaskIncrease monthly investment amounts by 5%
  • TaskRegularly rebalance portfolio based on market trends
  • TaskDiversify investment portfolio in various growth-oriented sectors
  • KRReduce outstanding premium payments by 20%
  • TaskImplement automated payment reminders for customers
  • TaskOffer incentives for early or regular payments
  • TaskDevelop convenient digital premium payment options
  • KRIncrease monthly premium collection rates by 15%
  • TaskConduct premium audits to identify inaccuracies
  • TaskImplement an effective reward program for consistent payers
  • TaskSend reminders before each payment's due date

Accounts Management Team OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to track your Accounts Management Team OKRs

Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Accounts Management Team OKR templates

We have more templates to help you draft your team goals and OKRs.