OKRs to improve consulting services
This is a basic OKRs template to increase focus and alignment.
Each Key Result is measurable and KR owners should update track and discuss progress and confidence every week with their team.
The plan is divided between Sales and Experience goals, but you can easily amend these to better fit your current strategy.
- Deliver an amazing experience to customers
- Reduce time-to-completion of documentation projects by 30%
- Reduce the number of documentation defects by 25%
- Increase NPS from 0 to 30
- Create an incredible growth funnel
- Build a pipeline of $200K
- Increase average contract value by 20%
- Increase win/rate percentage by 30%