2 OKR examples for Patient Care Management Team

What are Patient Care Management Team OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

To aid you in setting your goals, we have compiled a collection of OKR examples customized for Patient Care Management Team. Take a look at the templates below for inspiration and guidance.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Patient Care Management Team OKRs with AI

Using Tability AI to draft complete strategies in seconds

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here.

You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.

See it in action in the video below 👇

Using the AI generator, you can:

Chat with an AI to draft your goals
Ask questions or provide feedback to refine the OKRs
Import the suggestion in an editor designed for goal setting
Switch back to a goal-tracking view in 1-click

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Using the free OKR generator to get a quick template

If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.

Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.

Our Patient Care Management Team OKRs examples

You'll find below a list of Objectives and Key Results templates for Patient Care Management Team. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

1. OKRs to enhance patient adherence to clinic appointments

ObjectiveEnhance patient adherence to clinic appointments
KRImplement a reminder system reducing no-shows by 15%
Research effective reminder technologies/applications on the market
Implement reminder system via text, email, or call
Monitor, track, and adjust the reminder system as necessary
KRInitiate patient satisfaction surveys to achieve 90% positive responses about appointment management
Distribute survey after each patient's appointment
Develop a comprehensive patient satisfaction survey
Analyze responses and implement improvements
KRIncrease the rate of appointment attendance by 25%
Offer incentives for consistent attendance
Implement a reminder system via email and text message
Improve scheduling flexibility to accommodate patients

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2. OKRs to improve efficacy and quality of nurse case management

ObjectiveImprove efficacy and quality of nurse case management
KRAchieve 15% increase in satisfaction rates from patient feedback surveys
Implement staff training on communication and patient engagement skills
Regularly monitor patient feedback and make necessary adjustments
Enhance the patient’s experience and care services
KRImplement 2 new tracking protocols for patient case progression by end of quarter
Develop detailed implementation plans for selected protocols
Identify and research two new tracking protocols for patient case progression
Train staff on new protocols and put into practice
KRSuccessfully complete 100% of case management documentation with zero errors
Review all documentation guidelines and requirements regularly
Use digital tools for quicker, more accurate documentation
Prioritize error checking and proofreading all documents

patient-satisfaction case-management-documentation nurse-manager case-management-nurse nursing-team patient-care-management-team

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Patient Care Management Team OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to track your Patient Care Management Team OKRs

The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:

It brings the goals back to the top of the mind
It will highlight poorly set OKRs
It will surface execution risks
It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

Tability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Patient Care Management Team OKR templates

We have more templates to help you draft your team goals and OKRs.