OKR template to drive stakeholder UX comprehension and increase customer engagement in decision-making

public-lib · Published 3 months ago

The primary goal is to enhance stakeholders' understanding of User Experience (UX) and boost customer engagement in decision-making. This will be achieved by taking decisive steps such as implementing a decision-sharing platform that would facilitate a 30% increase in customer involvement in choice making. The other focus is initiating comprehensive training for staff members to effectively use the platform.

Furthering the interest in stakeholder UX comprehension, there's a plan to conduct five training sessions for stakeholders. These training sessions will be backed by post-training quizzes that will assess the knowledge gain. Topic areas for these sessions will be identified and a UX training curriculum will be created.

In order to track progress, there will be an effort to achieve a 10% advancement in survey scores that measure stakeholders' understanding of UX. Part of this will entail conducting a stakeholder-focused UX training session. Regular stakeholder UX feedback sessions will be scheduled, improving transparency in UX-related communications.

The final assertion will be the successful execution of the selected decision-sharing platform across the business. The chosen platform will be a result of careful research and selection. Meanwhile, continuous training and readiness programs will be carried out to ensure smooth deployment and adoption.
  • ObjectiveDrive stakeholder UX comprehension and increase customer engagement in decision-making
  • Key ResultIncrease customer decision participation by 30% through implantation of a decision-sharing platform
  • TaskResearch and select a suitable decision-sharing platform
  • TaskTrain staff to effectively utilize the platform
  • TaskImplement the chosen platform across the business
  • Key ResultConduct five UX training sessions for stakeholders and evaluate knowledge with post-training quizzes
  • TaskIdentify topic areas and develop a UX training curriculum
  • TaskImplement post-training quizzes to assess learning
  • TaskSchedule five training sessions for stakeholders
  • Key ResultAchieve a 10% improvement in stakeholder UX understanding survey scores
  • TaskConduct a stakeholder-focused UX training session
  • TaskSchedule regular stakeholder UX feedback sessions
  • TaskImprove clarity in UX-related communications
Try in Tability

Related OKRs examples

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

Tability is a unique goal-tracking platform built to save hours at work and help teams stay on top of their goals.

Signup1 Create your workspace
Signup2 Build plans in seconds with AI
Signup3Track your progress