OKR template to drive stakeholder UX comprehension and increase customer engagement in decision-making
The primary goal is to enhance stakeholders' understanding of User Experience (UX) and boost customer engagement in decision-making. This will be achieved by taking decisive steps such as implementing a decision-sharing platform that would facilitate a 30% increase in customer involvement in choice making. The other focus is initiating comprehensive training for staff members to effectively use the platform.
Furthering the interest in stakeholder UX comprehension, there's a plan to conduct five training sessions for stakeholders. These training sessions will be backed by post-training quizzes that will assess the knowledge gain. Topic areas for these sessions will be identified and a UX training curriculum will be created.
In order to track progress, there will be an effort to achieve a 10% advancement in survey scores that measure stakeholders' understanding of UX. Part of this will entail conducting a stakeholder-focused UX training session. Regular stakeholder UX feedback sessions will be scheduled, improving transparency in UX-related communications.
The final assertion will be the successful execution of the selected decision-sharing platform across the business. The chosen platform will be a result of careful research and selection. Meanwhile, continuous training and readiness programs will be carried out to ensure smooth deployment and adoption.
Furthering the interest in stakeholder UX comprehension, there's a plan to conduct five training sessions for stakeholders. These training sessions will be backed by post-training quizzes that will assess the knowledge gain. Topic areas for these sessions will be identified and a UX training curriculum will be created.
In order to track progress, there will be an effort to achieve a 10% advancement in survey scores that measure stakeholders' understanding of UX. Part of this will entail conducting a stakeholder-focused UX training session. Regular stakeholder UX feedback sessions will be scheduled, improving transparency in UX-related communications.
The final assertion will be the successful execution of the selected decision-sharing platform across the business. The chosen platform will be a result of careful research and selection. Meanwhile, continuous training and readiness programs will be carried out to ensure smooth deployment and adoption.
Drive stakeholder UX comprehension and increase customer engagement in decision-making
Increase customer decision participation by 30% through implantation of a decision-sharing platform
Research and select a suitable decision-sharing platform- Train staff to effectively utilize the platform
- Implement the chosen platform across the business
- Conduct five UX training sessions for stakeholders and evaluate knowledge with post-training quizzes
- Identify topic areas and develop a UX training curriculum
- Implement post-training quizzes to assess learning
- Schedule five training sessions for stakeholders
- Achieve a 10% improvement in stakeholder UX understanding survey scores
- Conduct a stakeholder-focused UX training session
- Schedule regular stakeholder UX feedback sessions
- Improve clarity in UX-related communications