2 OKR examples for Customer Research Coordinator

What are Customer Research Coordinator OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.

We have curated a selection of OKR examples specifically for Customer Research Coordinator to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Customer Research Coordinator OKRs with AI

How to create great OKRs for any scenario in seconds

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here.

You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.

1. Go to Tability's plan editor
2. Click on the "Generate goals using AI" button
3. Use natural language to describe your goals

Tability will then use your prompt to generate a fully editable OKR template.

How to improve existing OKRs with AI feedback

If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.

1. Go to Tability's plan editor
2. Add your existing OKRs (you can import them from a spreadsheet)
3. Click on "Generate analysis"

Tability's Strategy Map makes it easy to see all your org's OKRs

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

You can then decide to accept the suggestions or dismiss them if you don't agree.

Using the free OKR generator to get a quick template

If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.

Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.

Our Customer Research Coordinator OKRs examples

You will find in the next section many different Customer Research Coordinator Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

1. OKRs to develop a comprehensive new customer database

ObjectiveDevelop a comprehensive new customer database
KRAchieve 100% data entry accuracy for new customer database
Train team on high-standard data entry protocols
Implement stringent data verification processes
Use software to identify and correct errors
KRIdentify 500 potential customers for inclusion in new customer database
Gather contact details for decision-makers at these companies
Research industries relevant to our product/service
Compile a list of companies within these industries
KRCollect accurate contact and preference information from 100% of identified customers
Implement a system to regularly update customer data
Train staff on preference elicitation techniques
Develop a standardized customer information collection form

data-entry-accuracy potential-customer-identification database-management-specialist customer-research-coordinator data-management-team customer-research-team

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2. OKRs to increase Atlassian partnership conditions by region

ObjectiveIncrease Atlassian partnership conditions by region
KRAchieve a customer satisfaction rating of 4.5 or higher for Atlassian partnerships in each region
Implement action plans to address client feedback and improve customer satisfaction scores
Conduct customer satisfaction surveys with Atlassian partnership clients in each region
Analyze survey results to identify areas for improvement and develop action plans
Monitor and track customer satisfaction ratings regularly to ensure continuous improvement
KRImprove partner enablement resources utilization rate by 20%
KRIncrease revenue generated through Atlassian partnerships in each region by 10%
Conduct market research to identify potential untapped regions for Atlassian partnerships
Develop a targeted marketing strategy to attract new partners and expand reach
Strengthen relationship with existing partners through regular communication and collaboration
Offer incentives and discounts to encourage partners to increase sales and revenue
KRIncrease the number of Atlassian partners in each region by 15%
Provide incentives and benefits for current partners to refer new partners
Collaborate with local business associations to identify and onboard potential Atlassian partners
Enhance the partner onboarding process to facilitate easy and quick registration
Improve marketing campaigns to attract new potential Atlassian partners in each region

atlassian-partnership regional-expansion regional-manager partnership-coordinator market-research-team customer-satisfaction-team

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Customer Research Coordinator OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to track your Customer Research Coordinator OKRs

The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:

It brings the goals back to the top of the mind
It will highlight poorly set OKRs
It will surface execution risks
It improves transparency and accountability

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.

Tability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Customer Research Coordinator OKR templates

We have more templates to help you draft your team goals and OKRs.