2 customisable OKR examples for Customer Research Coordinator

What are Customer Research Coordinator OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.

We have curated a selection of OKR examples specifically for Customer Research Coordinator to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Customer Research Coordinator OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Feel free to explore our tools:

Our customisable Customer Research Coordinator OKRs examples

You will find in the next section many different Customer Research Coordinator Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

1. OKR to develop a comprehensive new customer database

  • ObjectiveDevelop a comprehensive new customer database
  • Key ResultAchieve 100% data entry accuracy for new customer database
  • TaskTrain team on high-standard data entry protocols
  • TaskImplement stringent data verification processes
  • TaskUse software to identify and correct errors
  • Key ResultIdentify 500 potential customers for inclusion in new customer database
  • TaskGather contact details for decision-makers at these companies
  • TaskResearch industries relevant to our product/service
  • TaskCompile a list of companies within these industries
  • Key ResultCollect accurate contact and preference information from 100% of identified customers
  • TaskImplement a system to regularly update customer data
  • TaskTrain staff on preference elicitation techniques
  • TaskDevelop a standardized customer information collection form

2. OKR to increase Atlassian partnership conditions by region

  • ObjectiveIncrease Atlassian partnership conditions by region
  • Key ResultAchieve a customer satisfaction rating of 4.5 or higher for Atlassian partnerships in each region
  • TaskImplement action plans to address client feedback and improve customer satisfaction scores
  • TaskConduct customer satisfaction surveys with Atlassian partnership clients in each region
  • TaskAnalyze survey results to identify areas for improvement and develop action plans
  • TaskMonitor and track customer satisfaction ratings regularly to ensure continuous improvement
  • Key ResultImprove partner enablement resources utilization rate by 20%
  • Key ResultIncrease revenue generated through Atlassian partnerships in each region by 10%
  • TaskConduct market research to identify potential untapped regions for Atlassian partnerships
  • TaskDevelop a targeted marketing strategy to attract new partners and expand reach
  • TaskStrengthen relationship with existing partners through regular communication and collaboration
  • TaskOffer incentives and discounts to encourage partners to increase sales and revenue
  • Key ResultIncrease the number of Atlassian partners in each region by 15%
  • TaskProvide incentives and benefits for current partners to refer new partners
  • TaskCollaborate with local business associations to identify and onboard potential Atlassian partners
  • TaskEnhance the partner onboarding process to facilitate easy and quick registration
  • TaskImprove marketing campaigns to attract new potential Atlassian partners in each region

Best practices for managing your Customer Research Coordinator OKRs

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to the weekly check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Best way to track your Customer Research Coordinator OKRs

The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Customer Research Coordinator OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

Create more examples in our app

You can use Tability to create OKRs with AI – and keep yourself accountable 👀

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