Startups & SaaS OKR example

Encourage user referrals

A starting point for clearer priorities and measurable progress. Make the targets your own.

Suggested timeframe: Set with your team1 objective · 3 key results
YOUR STARTING POINTStartups & SaaS OKRs
OBJECTIVE

Accelerate momentum with user referrals

  1. KR 1

    Increase weekly in-app referrals from 1.5 to 2.5/week

  2. KR 2

    Publish 5 case studies from top customers

  3. KR 3

    Secure 20 new G2 reviews score 4+ stars

Ideas to get you moving
  • Add referral link in footer of weekly customer comms
  • Improve visibility of referral actions
  • Identify top 10 customers for case studies
  • Secure 5 interviews
  • Contact 40 users scoring us NPS 9+ and ask for a review
Example targets. Adapt to your baseline before you start.

About this template

Referrals can be direct and indirect:

  • Direct referrals: a user sent a link to your product to someone else.
  • Indirect: a user publishes a review/case study that helps others make a decision.

Make it work for your team

01

Set your baseline. Check where you are today, then choose targets that stretch your team.

02

Agree on ownership. Give each key result a clear owner and a source of data.

03

Check in every week. Review the numbers, share confidence, and decide what needs attention.

Get this template as YAML

A machine-readable version of this example for a script or AI assistant.

---
title: Encourage user referrals
objectives:
- title: Accelerate momentum with user referrals
  outcomes:
  - title: Increase weekly in-app referrals from 1.5 to 2.5/week
    from: 1.5
    to: 2.5
    score_format: _number_ in-app referrals/week
    initiatives:
    - title: Add referral link in footer of weekly customer comms
    - title: Improve visibility of referral actions
  - title: Publish 5 case studies from top customers
    from: 0.0
    to: 5.0
    score_format: _number_ case studies
    initiatives:
    - title: Identify top 10 customers for case studies
    - title: Secure 5 interviews
  - title: Secure 20 new G2 reviews score 4+ stars
    from: 0.0
    to: 20.0
    score_format: _number_ G2 reviews
    initiatives:
    - title: Contact 40 users scoring us NPS 9+ and ask for a review