OKRs to increase client satisfaction by meeting project deliverables and expectations

Tability Templates · Published 9 months ago

In today's highly competitive business world, customer satisfaction has become a key differentiator. In order to enhance our reputation and retain clients, we need to focus on meeting project deliverables and expectations. The objective of this OKR is to increase client satisfaction by ensuring that we deliver high-quality results in a manner that meets their expectations.
  • ObjectiveEnhance satisfaction by meeting expectations
  • Key ResultAchieve 95% success rate in meeting project objectives
  • Key ResultReduce project delivery time by 15%
  • Key ResultImprove client feedback ratings by 20%
  • Key ResultIncrease project completion rate by 10%

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