OKRs to increase client satisfaction by meeting project deliverables and expectations
In today's highly competitive business world, customer satisfaction has become a key differentiator. In order to enhance our reputation and retain clients, we need to focus on meeting project deliverables and expectations. The objective of this OKR is to increase client satisfaction by ensuring that we deliver high-quality results in a manner that meets their expectations.
- Enhance satisfaction by meeting expectations
- Achieve 95% success rate in meeting project objectives
- Reduce project delivery time by 15%
- Improve client feedback ratings by 20%
- Increase project completion rate by 10%