2 OKR examples for Customer Satisfaction Survey

Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.

We have curated a selection of OKR examples specifically for Customer Satisfaction Survey to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read more about the OKR meaning online.

Best practices for OKR

Your objectives should be ambitious, but achievable. Your key results should be measurable and time-bound. It can also be helfpul to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Building your own OKRs with AI

While we have some examples below, it's likely that you'll have specific scenarios that aren't covered here. There are 2 options available to you.

- Use our free OKRs generator
- Use Tability, a complete platform to set and track OKRs and initiatives – including a GPT-4 powered goal generator

How to track OKRs

OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework.

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.

We recommend Tability for an easy way to set and track OKRs with your team.

Check out the 5 best OKR tracking templates to find the best way to monitor progress during the quarter.

Customer Satisfaction Survey OKRs templates

The examples have Customer Satisfaction Survey Objectives and Key Results, but they may also include the tasks that can help you get there.

OKRs to improve Advisory NPS through baseline measurement and analysis

Improve Advisory NPS through baseline measurement and analysis
Develop and implement targeted improvement strategies based on Advisory NPS insights
Implement the planned improvement strategies systematically
Analyze Advisory NPS feedback to identify areas for improvement
Develop strategies to address identified weaknesses
Conduct customer satisfaction survey to gather Advisory NPS data
Develop a comprehensive customer satisfaction survey
Send survey to existing advisory customers
Analyze survey results for NPS data
Analyze and compare Advisory NPS scores across different customer segments
Analyze Advisory NPS scores for each segment
Categorize customers into different segments
Compare NPS scores across all segments