OKR template to enhance global issue feedback classification accuracy and coverage

public-lib · Published about 1 month ago

The OKR aims at enhancing the classification accuracy and coverage of global issue feedback. The goal is to rectify the problem of misclassification of feedback and minimize the errors by at least 25% while increasing overall efficiency of the process.

The initiatives taken to reach these objectives include equipping staff with best practices in feedback classification and improving an automated system for classification. Moreover, thorough analysis and identification of patterns in previously misclassified cases will be carried out.

Another major goal is improving feedback classification through machine learning model. Steps like introduction of a more complex algorithm, enhancement of training dataset through data augmentation and optimization of hyperparameters will be undertaken. This aims at increasing the classification accuracy by 30%.

The OKR also focuses on expanding feedback coverage to include 20 new globally-relevant issues. This will be achieved by identifying these issues, developing a comprehensive feedback form for each one of them, and then rolling out these feedback tools across all platforms.
  • ObjectiveEnhance global issue feedback classification accuracy and coverage
  • Key ResultReduce incorrect feedback classification cases by at least 25%
  • TaskTrain staff on best practices in feedback classification
  • TaskImplement and continuously improve an automated classification system
  • TaskAnalyze and identify patterns in previous misclassifications
  • Key ResultImprove machine learning model accuracy for feedback classification by 30%
  • TaskIntroduce a more complex, suitable algorithm or ensemble methods
  • TaskImplement data augmentation to enhance the training dataset
  • TaskOptimize hyperparameters using GridSearchCV or RandomizedSearchCV
  • Key ResultExpand feedback coverage to include 20 new globally-relevant issues
  • TaskIdentify 20 globally-relevant issues requiring feedback
  • TaskDevelop a comprehensive feedback form for each issue
  • TaskRoll out feedback tools across all platforms
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