Design & UX OKR example

Develop a voice-of-the-customer program

A starting point for clearer priorities and measurable progress. Make the targets your own.

Suggested timeframe: Set with your team1 objective · 3 key results
YOUR STARTING POINTDesign & UX OKRs
OBJECTIVE

Put customer feedback at the center of our projects

  1. KR 1

    Recruit 100 users for our UX lab

  2. KR 2

    Conduct 5 UX tests per week

  3. KR 3

    Achieve 70%+ open rate on our customer feedback newsletter

Example targets. Adapt to your baseline before you start.

Make it work for your team

01

Set your baseline. Check where you are today, then choose targets that stretch your team.

02

Agree on ownership. Give each key result a clear owner and a source of data.

03

Check in every week. Review the numbers, share confidence, and decide what needs attention.

Get this template as YAML

A machine-readable version of this example for a script or AI assistant.

---
title: Develop a voice-of-the-customer program
objectives:
- title: Put customer feedback at the center of our projects
  outcomes:
  - title: Recruit 100 users for our UX lab
    from: 10.0
    to: 100.0
    score_format: _number_ users
    initiatives: []
  - title: Conduct 5 UX tests per week
    from: 1.0
    to: 5.0
    score_format: _number_ UX tests/week
    initiatives: []
  - title: Achieve 70%+ open rate on our customer feedback newsletter
    from: 0.0
    to: 70.0
    score_format: _number_% open
    initiatives: []