Develop a voice-of-the-customer program

Tability Templates

---
title: Develop a voice-of-the-customer program
objectives:
- title: Put customer feedback at the center of our projects
  outcomes:
  - title: Recruit 100 users for our UX lab
    from: 10.0
    to: 100.0
    score_format: _number_ users
    initiatives: []
  - title: Conduct 5 UX tests per week
    from: 1.0
    to: 5.0
    score_format: _number_ UX tests/week
    initiatives: []
  - title: Achieve 70%+ open rate on our customer feedback newsletter
    from: 0.0
    to: 70.0
    score_format: _number_% open
    initiatives: []


OKRs to develop a voice-of-the-customer program

Related OKRs examples