OKRs Examples

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PROJECT MANAGERS

OKRs for Project Managers

OKRs, or Objectives and Key Results, is a goal-setting methodology that helps organisations set clear goals and keep teams aligned during the quarter.

It focuses on the impact of the work rather than deadlines and deliverables. As such, some may argue that OKRs aren't that useful for project managers but that would be ignoring the clear benefits that OKRs have when it comes down to optimising existing processes.

Project managers can rely on traditional planning to ensure that work is complete in scope and on time. But they can also use OKRs in parallel to improve efficiencies.

OKRs can also be useful to help define what success looks like for long-term projects. It will help stakeholders and individual contributors to share a common understanding of the expected impact when the project is delivered.

We'll see in this guide some tips to help you write good OKRs, as well as some specific examples for developers.

How to write OKRs for project managers

Step 1. Knowing the difference between OKRs vs. Projects

The main challenge for project managers starting with OKRs is to switch their focus away from outputs, and considered the related outcomes instead.

It is critical for them to understand the difference between Objectives, Key Results, and projects:

  • Objectives: what do we want to achieve next quarter?
  • Key Results: how are we going to measure progress?
  • Projects/Initiatives: what are our best bets to get there?

A common mistake is to start listing all your existing initiatives as Key Results. Yes, these projects are important, but your OKRs should not be a different way to represent your roadmap. 

Good Objectives should be inspiring and easy to understand by anyone in the company.

Good Key Results should help you measure progress toward your Objective. A simple test is to ask, "would we do things differently if this KR goes off-track?". If the answer is negative, then you need to refine your OKR.

Finally, your projects are the bets that you make to achieve your OKRs. Double down on the things that work, and drop those that aren't producing results.

Step 2. Pick 1-2 focus areas

The next step is to pick the correct focus for the quarter. Here are some examples that apply to Project Management:

  • Usability: make sure that features are delivered with great user experience
  • Scope: prevent teams from expanding scope beyond the budget
  • Security: prioritise security as part of the release workflow
  • Timeliness: make sure that projects are finished on time
  • Quality: minimize the number of defects that are found in production, or during the development cycle

Once you have your theme in place, you can go further and turn them into inspiring statements for the team. They'll become the starting point of your OKRs.

Step 3. Write your plan

Once you've narrowed your focus, you can start writing your OKRs. You'll see some examples below, and here's a complete guide on how to quickly write great OKRs.

Example of OKRs for Project Managers

OKR to improve project management

Objective

Improve project management effectiveness

Key result

Increase customer satisfaction from 65% to 80%

Key result

Bring project completion rate up by 10%

Key result

Reduce project timeline overruns by 20%

Key result

Keep budget variance below 25%

OKR to keep a long-running project on track

Objective

The ACH Payment project is on track for next quarter

Key result

We have achieved our 4 main development milestones

Key result

25 transactions have been completed on the internal beta

Key result

The team has completed 20 UX testing sessions

OKR to improve project delivery margins

Objective

Increase profitability of projects

Key result

Reduce operational delivery costs by 8%

Key result

Reduce project delivery cycle time by 20%

Key result

Increase customer satisfaction ratings by 10%

OKR to accelerate release cycles

Objective

Get faster releases through automation

Key result

Increase the number of production deployments from 1/week to 4/week

Key result

Reduce the mean lead time for changes from 8 days to 72h

Key result

Reduce build time from 20mins to 5mins

Key result

100% of our services have a Continuous Delivery pipeline

OKR to launch a successful mobile application

Objective

Launch a successful mobile app MVP

Key result

Get 100 daily active users on mobile by the end of the quarter

Key result

Mobile application NPS is above 30

Key result

25% of new active users install the mobile app

Key result

Achieve 60% week-4 retention in our mobile application for active users

OKR to significantly improve the timeliness of projects

Objective

Significantly improve the timeliness of projects

Key result

Reduce the number of adjustments by 20%

Key result

Achieve a customer satisfaction score of 90% or higher

Key result

Increase the overall on-time project delivery rate to 95%

OKR to prepare a successful product launch

Objective

Be on track for a successful launch next quarter

Key result

Build a mailing list of 1,0000 people

Key result

100% of core features have been completed

Key result

Ensure that we have a NPS of 40 or above pre-launch

Key result

Secure 10 press articles with known publications

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Tracking your OKRs

Knowing how to write good OKRs is critical, but without good tracking in place, the OKRs will fade away and focus will be lost.

The easier it is for a team to have weekly discussions around the OKRs, the better they'll execute. Here are a few best practices for tracking OKRs.

OKRs-tracking with Tability

1. Do weekly check-ins

Quarterly OKRs should be tracked every week to be effective. Without a continuous reflection on progress, your OKRs won't be much different from having KPIs.

The check-ins process can be automated with a platform like Tability that takes care of reminders, and distribute updates to the teams.

2. Keep track of your confidence

Good progress updates should help everyone understand how far we are from our goal, but also how confident we are in achieving it. You can use a simple red/yellow/green color coding to indicate your confidence.

3. Make trends easy to see

Lastly, it's important to look at trends to avoid false positives. It's not rare for a team to have a hot start and then slow down mid quarter. This will be hard to see unless you can look at progress trends for individual Key Results.

What other metrics can Project Managers use?

Now that you've got good Objectives, it's time to pick some key results and finding good metrics that work for your team can be tricky. Lucky for you, we've laid out all the best success metrics for your teams to use.

Here are a few to get you started:

Cycle time

The time needed to complete a certain task or activity

On-time completion percentage

How many projects or tasks were completed in time.

Budget variance

The difference between estimated budget at the start, and actual costs at the end of a project.

Planned value

The value of what's left to complete in a project

Customer satisfaction

How satisfied customers are with the quality of the project(s).

Net promoter score

NPS is a metric that represent the likeliness of a customer to recommend your service.

Customer complaints

How many complaints/bugs/issues have been filed by customers (internal or external).

Average cost per hour

The average cost per hour for the complete delivery of a project.

Number of change requests

How many times a customer has requested a change on a project.

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