Strategic plan example

Strategic plan example for a precision machining contract manufacturer

A manufacturing strategic plan sets out which customers and products a manufacturer will build its plants around over the next three to five years, where capacity and capital will go, and how delivery, quality, cost and growth will be measured. It is owned by the chief executive and agreed with the owners or board, the plant managers and the heads of operations, sales and finance.

This is the Manufacturing version of the strategic plan template.

Horizon: 3 years5 priorities · 15 outcomes
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What this strategic plan template includes

  • ContextThe situation, the challenges to solve, and what is deliberately left out.
  • Mission, vision and valuesThe purpose the plan serves and the future it is aiming for.
  • SWOT summaryThe few internal and external facts that shaped the priorities.
  • Strategic choicesWhere the organization will compete and how it expects to win.
  • ResourcingThe budget and people committed to each priority.
  • Priorities and measuresThree to five priorities, each with an owner, outcomes with a baseline and target, and the initiatives behind them.

Worked example

A complete strategic plan for a fictional organization: contract manufacturer of precision machined components and hydraulic manifolds with two plants.

Worked exampleStrategic plan
OrganizationContract manufacturer of precision machined components and hydraulic manifolds with two plants (500 staff)
AmbitionBe the supplier equipment makers trust with their hardest machined parts, growing revenue from $112 million to $138 million at a 12% EBITDA margin by the end of 2029 without adding a plant.
Horizon3 years

Context

Where we are and what we are choosing

Revenue is $112 million from two plants with 180 CNC machines, and EBITDA margin is 7.2%. One off-highway equipment maker accounts for 34% of sales under an agreement with a 2% annual price reduction; the top three customers account for 61%. On-time delivery to the promised date is 82%, with $6.8 million of orders past due and $1.9 million a year spent on premium freight. Overall equipment effectiveness on the 14 horizontal machining cells is 54%, mostly lost to setups that average 95 minutes. Scrap and rework cost 4.6% of sales, 28 direct positions are open, and overtime is 16% of hours.

Challenges
  • Capacity is short on paper and idle in practice. The cells produce good parts for 54% of scheduled time while the schedule is rebuilt by hand every morning around late material and hot orders.
  • Of 1,900 active part numbers, 620 bring in 6% of revenue at a negative margin and consume a fifth of all setups.
  • Half of the 41 machinists who can set up a five-axis job are over 55, and 46% of new operators leave within their first year.
We will focus on
  • Delivery reliability first, because late orders block every conversation about price and new work.
  • More output from the 180 machines we own before buying another.
  • Complex, documented parts for medical and laboratory equipment makers, where our tolerances are worth paying for.
We will not
  • A third plant or a building extension. Machine hours freed by shorter setups cover the growth in this plan.
  • Replacing the ERP system. It is dated, but a replacement would absorb the same people who must fix scheduling and setups.
  • Quoting high-volume automotive work, even to fill machines. Its price levels and annual reductions would repeat the problem we already have.

Mission, vision and values

MissionMake difficult metal parts right and on time, so our customers can build their machines without worrying about us.
VisionBy the end of 2029 we ship 96% of order lines on the promised date, no customer is more than 27% of sales, and someone who joins as an apprentice can see the path to leading a cell.
ValuesNobody gets hurt. A promise date is a promise. Problems are raised at the machine, on the same shift. We measure, then decide. We teach what we know.

SWOT summary

StrengthsWeaknessesOpportunitiesThreats
Holds 5-micron tolerances on five-axis work that few shops in the region attemptOn-time delivery of 82% and $6.8 million past dueMedical and laboratory equipment makers asking us to be a second source for machined housingsLargest customer's agreement takes 2% off prices every year
Manifold engineers whom customers involve before a design is releasedMachining cells at 54% overall equipment effectivenessThree existing customers have asked us to quote assemblies they now buy overseasLargest customer qualifying a second source for 40 of our part numbers
No debt beyond equipment finance, and owners who reinvestOne customer at 34% of sales, three at 61%Pallet automation would let six cells run unattended on third shiftHalf of our setup machinists reach retirement age within ten years
Average customer relationship of 14 yearsQuotes take nine days, and a third arrive after the buyer's deadlineCustomers offering three-year agreements in return for stocking programsBar stock and casting lead times that swing between 4 and 14 weeks

Strategic choices

  • Compete on complex parts in lots of 20 to 2,000 with tight tolerances and full documentation. Simple high-volume work is declined.
  • Earn growth with delivery. No new customer is started in a cell that ships below 90% on time.
  • Create capacity through setup reduction and unattended running before any machine purchase is approved.
  • Bring the largest customer down to 27% of sales by growing medical, laboratory and automation accounts, not by turning its orders away.
  • Price every part number to a margin floor. Parts below it are repriced, re-engineered or handed back within 12 months.
  • Train our own setup machinists through a paid apprenticeship in place of bidding for them.

Resourcing

PriorityInvestmentLead team
Ship on the day we promised$1.1 million for finite scheduling software and machine monitoring; two more plannersOperations and supply chain
Get more good parts from the machines we own$4.6 million on equipment finance for pallet systems on six cells, quick-change workholding and tool presetters; four manufacturing engineersManufacturing engineering
Spread revenue across more customersThree sales engineers and an estimator, $650,000 a year; $1.3 million for medical quality certification, a measuring machine and a clean packing roomSales and quality
Grow our own machinists$950,000 a year for 24 apprentices, a training cell and skill-based payHuman resources and plant managers
Price every part to earn its placeA cost analyst and standard costs rebuilt from measured times, $180,000 a yearFinance

Priorities and measures

Priority 1Owner: Vice President of Operations

Ship on the day we promised

Nearly one order line in five ships late, and the largest customer is qualifying a second source because of it. Buyers will not discuss price or new programs with a supplier they are chasing.

OutcomeBaselineTargetDue
Order lines shipped on or before the promised dateMilestones: 88% by Q4 2027 · 93% by Q4 202882%96%Q4 2029
Value of orders past dueMilestones: $3.5M by Q4 2027 · $1.5M by Q4 2028$6.8M$800KQ4 2029
Annual premium freight spendingMilestones: $1.2M by Q4 2027 · $700K by Q4 2028$1.9M$400KQ4 2029
Initiatives
  • Replace the morning hot list with a finite schedule that is frozen for five days
  • Release a job to the floor only when material, tooling and program are confirmed
  • Set promise dates from loaded capacity in a weekly sales and operations review
  • Put the 30 highest-volume bar and casting items on supplier-held stock agreements
Targets are illustrative. Adapt them to your baseline before you start.
Priority 2Owner: Director of Manufacturing Engineering

Get more good parts from the machines we own

Raising effectiveness on the horizontal cells from 54% to 70% adds about 30% more output from the same machines, which is all the capacity this plan's growth needs.

OutcomeBaselineTargetDue
Overall equipment effectiveness on horizontal machining cellsMilestones: 60% by Q4 2027 · 65% by Q4 202854%70%Q4 2029
Average setup time on horizontal machining cellsMilestones: 70 minutes by Q4 2027 · 52 minutes by Q4 202895 minutes40 minutesQ4 2029
Scrap and rework cost as a share of salesMilestones: 3.8% by Q4 2027 · 2.9% by Q4 20284.6%2.2%Q4 2029
Initiatives
  • Fit pallet pools and quick-change workholding to six cells so they run unattended on third shift
  • Preset tools offline and keep the same 60-tool core magazine in every cell
  • Add in-process probing on the 50 part numbers that cause half of all scrap
  • Run a setup reduction event in one cell every month, led by that cell's machinists
Targets are illustrative. Adapt them to your baseline before you start.
Priority 3Owner: Vice President of Sales

Spread revenue across more customers

A third of sales rests on one agreement that cuts prices every year. Medical and laboratory equipment makers buy the tolerances and documentation we are good at, and we cannot answer their quotes in time.

OutcomeBaselineTargetDue
Revenue from the largest customerMilestones: 32% by Q4 2027 · 29.5% by Q4 202834%27%Q4 2029
Annual revenue from medical and laboratory equipment customersMilestones: $12M by Q4 2027 · $17.5M by Q4 2028$9M$24MQ4 2029
Average time to return a quoteMilestones: 5 days by Q4 20279 days3 daysQ4 2028
Initiatives
  • Earn medical device quality certification at the north plant by the end of 2027
  • Call on 40 medical, laboratory and automation equipment makers within a day's drive
  • Build quotes from a library of machine rates and proven cycle times, with an estimator dedicated to new customers
  • Tie price reductions in the largest customer's 2028 renewal to cost savings found jointly
Targets are illustrative. Adapt them to your baseline before you start.
Priority 4Owner: Director of Human Resources

Grow our own machinists

The people who can set up a five-axis job are retiring faster than we hire them, and nearly half of new operators leave within a year. Unattended running still needs someone who can set the job.

OutcomeBaselineTargetDue
Open direct positionsMilestones: 20 positions by Q4 2027 · 13 positions by Q4 202828 positions8 positionsQ4 2029
Operators who leave within their first yearMilestones: 38% by Q4 2027 · 29% by Q4 202846%22%Q4 2029
Machinists qualified to set up five-axis jobsMilestones: 45 machinists by Q4 2027 · 51 machinists by Q4 202841 machinists58 machinistsQ4 2029
Initiatives
  • Start a four-year apprenticeship with the technical college, taking eight apprentices a year
  • Build a training cell from two machines and qualify eight experienced operators a year for five-axis setups
  • Publish a skills matrix with a pay raise at each certified level
  • Move second shift to four ten-hour days
Targets are illustrative. Adapt them to your baseline before you start.
Priority 5Owner: Chief Financial Officer

Price every part to earn its place

Standard costs date from 2019 and hide which parts lose money. Margin recovers when delivery and scrap improve, but only if the 620 loss-making part numbers stop taking a fifth of the setups.

OutcomeBaselineTargetDue
EBITDA marginMilestones: 8.6% by Q4 2027 · 10.4% by Q4 20287.2%12%Q4 2029
Revenue from part numbers below the margin floorMilestones: 3.5% by Q4 20276%1%Q4 2028
Inventory turnsMilestones: 4.7 turns by Q4 2027 · 5.4 turns by Q4 20284.1 turns6 turnsQ4 2029
Initiatives
  • Rebuild standard costs from measured cycle and setup times
  • Reprice, re-engineer or hand back the 620 part numbers below the margin floor
  • Add a material index clause to every customer agreement at renewal
  • Cut work in process by sizing lots to the five-day frozen schedule
Targets are illustrative. Adapt them to your baseline before you start.

Blank strategic plan template

The same structure with a prompt in every field. Copy it, or download it as a Word or Excel file.

Your planStrategic plan
Organization[Describe your organization in a few words, with its size]
Ambition[One sentence on where you want to be at the end of the plan]
Horizon[How long the plan runs, for example 12 months]

Context

Where we are and what we are choosing

[Where things stand today: the facts that make this strategy necessary]

Challenges
  • [A problem the strategy has to solve]
  • [A problem the strategy has to solve]
We will focus on
  • [Something you are choosing to concentrate on]
  • [Something you are choosing to concentrate on]
We will not
  • [Something you are deliberately leaving out]
  • [Something you are deliberately leaving out]

Mission, vision and values

Mission[Your mission]
Vision[Your vision]
Values[Your values]

SWOT summary

StrengthsWeaknessesOpportunitiesThreats
[Strengths][Weaknesses][Opportunities][Threats]
[Strengths][Weaknesses][Opportunities][Threats]
[Strengths][Weaknesses][Opportunities][Threats]

Strategic choices

  • [A choice about where to play or how to win]
  • [A choice about where to play or how to win]
  • [A choice about where to play or how to win]

Resourcing

PriorityInvestmentLead team
[Priority][Investment][Lead team]
[Priority][Investment][Lead team]
[Priority][Investment][Lead team]

Priorities and measures

Priority 1Owner: [Role accountable for this priority]

[Name the priority in a few words]

[Why this priority matters now, in one or two sentences]

OutcomeBaselineTargetDue
[Metric you will track][Where it is today][Where it should be][When]
[Metric you will track][Where it is today][Where it should be][When]
[Metric you will track][Where it is today][Where it should be][When]
Initiatives
  • [A project or action that moves the outcomes above]
  • [A project or action that moves the outcomes above]
  • [A project or action that moves the outcomes above]
  • [A project or action that moves the outcomes above]
Priority 2Owner: [Role accountable for this priority]

[Name the priority in a few words]

[Why this priority matters now, in one or two sentences]

OutcomeBaselineTargetDue
[Metric you will track][Where it is today][Where it should be][When]
[Metric you will track][Where it is today][Where it should be][When]
[Metric you will track][Where it is today][Where it should be][When]
Initiatives
  • [A project or action that moves the outcomes above]
  • [A project or action that moves the outcomes above]
  • [A project or action that moves the outcomes above]
  • [A project or action that moves the outcomes above]
Priority 3Owner: [Role accountable for this priority]

[Name the priority in a few words]

[Why this priority matters now, in one or two sentences]

OutcomeBaselineTargetDue
[Metric you will track][Where it is today][Where it should be][When]
[Metric you will track][Where it is today][Where it should be][When]
[Metric you will track][Where it is today][Where it should be][When]
Initiatives
  • [A project or action that moves the outcomes above]
  • [A project or action that moves the outcomes above]
  • [A project or action that moves the outcomes above]
  • [A project or action that moves the outcomes above]
Priority 4Owner: [Role accountable for this priority]

[Name the priority in a few words]

[Why this priority matters now, in one or two sentences]

OutcomeBaselineTargetDue
[Metric you will track][Where it is today][Where it should be][When]
[Metric you will track][Where it is today][Where it should be][When]
[Metric you will track][Where it is today][Where it should be][When]
Initiatives
  • [A project or action that moves the outcomes above]
  • [A project or action that moves the outcomes above]
  • [A project or action that moves the outcomes above]
  • [A project or action that moves the outcomes above]
Priority 5Owner: [Role accountable for this priority]

[Name the priority in a few words]

[Why this priority matters now, in one or two sentences]

OutcomeBaselineTargetDue
[Metric you will track][Where it is today][Where it should be][When]
[Metric you will track][Where it is today][Where it should be][When]
[Metric you will track][Where it is today][Where it should be][When]
Initiatives
  • [A project or action that moves the outcomes above]
  • [A project or action that moves the outcomes above]
  • [A project or action that moves the outcomes above]
  • [A project or action that moves the outcomes above]
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How to adapt it

  1. 01

    Start with delivery, quality and capacity as the customer sees them: on-time delivery to the promised date, past-due value and returns. Internal efficiency figures come second.

  2. 02

    Work out true capacity before planning capital. Measure effectiveness on the constraint machines, and count the hours lost to setups, waiting and scrap.

  3. 03

    List revenue and margin by customer and by part number. Concentration and loss-making parts are usually visible within a day of analysis and shape half the plan.

  4. 04

    Tie every capital request to a priority and an outcome in the plan. Equipment that does not move a named measure waits.

  5. 05

    Write the skills plan beside the equipment plan. A new cell with nobody qualified to set it up adds depreciation, not output.

  6. 06

    Agree with sales what the plants will not quote, and put it in writing.

How to run it

A plan only works if it is reviewed on a rhythm. This is the cadence the example assumes.

Check-inOutcome owners update progress and confidence weekly.
ReviewPriority owners review outcomes and unblock initiatives monthly.
ResetLeadership revisits priorities and targets quarterly.

Tability keeps this cadence for you. Each priority becomes an objective, each outcome a key result with its baseline and target, and each initiative a tracked task. Owners get a check-in reminder and the plan shows what is on track.

Track this plan in Tability

Still comparing tools? See the 10 best strategy software tools.

Common mistakes

  • Buying machines to fix a capacity problem that is really a scheduling and setup problem.
  • Chasing volume from the largest customer to cover fixed costs, which deepens the concentration the plan set out to reduce.
  • Setting an on-time delivery target against a date the plant moved, instead of the date first promised to the customer.
  • Leaving pricing out of the plan. Operational gains are handed away if loss-making parts are never repriced.

Questions, answered.

What should a manufacturing strategic plan include?

It should include a diagnosis of delivery, quality, capacity, cost and customer mix with numbers, a short SWOT, the choices about which work to pursue and decline, and three to five priorities with outcomes and milestones. A resourcing table should connect capital spending and hiring to each priority, so the plan and the capital budget agree.

Which KPIs belong in a manufacturing strategic plan?

Use a small set that covers the customer, the plant and the finances: on-time delivery, scrap or first-pass yield, overall equipment effectiveness on constraint equipment, inventory turns, customer concentration and EBITDA margin. Add one workforce measure such as first-year turnover. Daily shop measures like schedule adherence belong on the plant's boards, not in the plan.

How do you connect a strategic plan to the shop floor?

Translate each outcome into a measure that a cell or shift can see and affect. A plant-wide effectiveness target becomes setup minutes and scrap counts on each cell's board, reviewed at the daily meeting. Monthly, the plant manager reports the same measures upward, so the plan and the floor are looking at one set of numbers.

Should capital spending be part of a manufacturing strategic plan?

Yes. Capital is where a manufacturer's strategy becomes real, so the plan should state the major investments, how they are financed and which outcome each one serves. It should also say what will not be bought. A plan that leaves capital to the annual budget tends to get machines requested by whoever asks loudest.

How should a manufacturer plan around customer concentration?

Set a ceiling for any one customer's share of sales and reach it by growing other accounts, not by turning away the largest. Choose target markets that value what the plant already does well, fund the certifications and sales capacity they require, and protect delivery to the largest customer while the mix changes.