The product reads supplier invoices, matches each line to the purchase order and receipt, and posts to the ERP. Twenty months after the first sale we have 34 customers and $2.1 million in recurring revenue. Customers are scattered: 19 distributors, 8 manufacturers and 7 others, on five different ERPs. Distributor deals close in 96 days with a 31% win rate; the rest take 170 days and win 14%. The founders sourced 70% of revenue closed so far. Each new ERP connector takes 6 to 10 weeks of engineering, and new customers wait a median 74 days to post their first invoice.
Challenges- Selling to anyone with invoices has spread a small engineering team across five ERP connectors and left no segment where we are the obvious choice.
- Sales depends on the founders. The four account executives have closed 30% of revenue and none has a repeatable way to open an account.
- Controllers at distributors doubt accuracy claims on invoices with 40 or more lines, freight charges and price variances, and ask for long free pilots.
We will focus on- Electrical, plumbing and HVAC, and industrial supply distributors with $100 million to $400 million in revenue.
- The two ERPs that run most of that segment, with ERP resellers as a second route to market.
- Line-level three-way match on messy, multi-page invoices as the one capability we prove in every deal.
We will not- New manufacturers, logistics firms or any account on an ERP outside the two. Existing customers keep full support, but we decline about a quarter of current inbound demand.
- Free pilots. Prospects get a paid 30-day proof on 1,000 of their own invoices, credited against the first year.
- Payments, supplier portals or receivables automation, although customers ask for them and competitors bundle them.