We raised $9.2M in private support in fiscal 2026 toward a $53.5M budget. Government contracts brought $40.5M but cover only 89% of what the shelters, housing and job programs they fund cost to run, leaving a $5.1M gap. Only $3.6M of private income was unrestricted, so $1.5M came from reserves, now down to 2.1 months of spending. Of 14,200 donors, 44% gave again. The 610 donors giving $1,000 to $9,999 have no staff contact, and three gift officers each hold 160 names, 40% of whom heard nothing personal last year.
Challenges- Most new money arrives restricted to a program, while the shortfall is in building costs, training and frontline wages that contracts do not pay for.
- Gift officers hold portfolios too large to work, and the mid-level donors most likely to become major donors get the same mail as someone who gave $25.
- 1,900 donors have given for ten years or more and none has been asked about a gift in their will.
We will focus on- Unrestricted income first. Every stream is judged by the unrestricted dollars it nets.
- Individuals giving $1,000 and above, through a new mid-level program and five gift officers with 75 donors each.
- Full cost recovery on foundation grants, and a legacy program for long-standing donors.
We will not- A capital campaign to replace the family shelter, which several board members want. The feasibility study waits until fiscal 2029, when the contract gap is covered.
- Donor acquisition from rented mailing lists. It would add donors at a loss for three years while existing donors go unthanked.
- Restricted grants under $50,000, or any grant that caps indirect costs below 10%, even when the program fits.