We exhibited at 23 trade shows last year on a $1.5 million events budget. Events produced 4,100 badge scans, 370 sales-accepted leads and 64 qualified opportunities worth $27 million in pipeline, so each opportunity cost about $23,400. Three shows produced 41 of the 64 opportunities and eleven produced none. Only one scan in five records an application, timeline or budget, and the median first sales contact comes 11 days after a show closes. Regional sales managers pick most shows out of habit. Our single open house at the demo center drew 45 guests from 28 accounts and opened 4 opportunities for $40,000.
Challenges- Budget is spread across 23 shows when three of them produce two thirds of the opportunities, and nobody has the authority to cut the rest.
- Booth staff scan badges without qualifying, so sales receives a spreadsheet of names with no project behind them and ignores most of it.
- Follow-up starts a week and a half after the show, by which time a plant engineer with a live project has already heard from two competitors.
We will focus on- Twelve events: two tier-one shows, four regional shows, three demo center days, one integrator summit and two conferences attended without a booth.
- Plant engineers, operations directors and maintenance managers at 900 named plants with end-of-line projects in the next 24 months.
- Running equipment over static displays: every booth and demo day shows a cell handling real product.
We will not- The eleven regional and association shows that produced no opportunity last year, including three that long-standing distributors expect us to attend.
- A larger booth at the tier-one packaging expo. We keep the 40 by 50 foot space and spend the difference on pre-booked meetings and follow-up.
- Sponsoring conference receptions, lanyards or lounges. They buy logo exposure with no named project attached.